The Washington Duke Inn & Golf Club and JB Duke Hotel are top Durham hotels for meetings and special events. The Audio-Visual department plays a key role in ensuring events are a success!
Benefits:
- Health, Dental, Vision, Short term/Long term disability, Critical Illness and Accident Coverage and life insurance
- 8 Paid Holidays
- 401k with employer match (eligible after 6 months of employment)
- Free parking & complimentary employee meals
- Family & Friends Discounts
- Employee Assistance Program (EAP)
- Growth opportunities
Responsibilities:
- Provide excellent customer service and strive to exceed expectations and needs of internal and external clients.
- Ensure efficient and proper set up, operation, and removal of audio-visual equipment for both meetings and events.
- Assist with coordination of group presentation, audio, video, and lighting needs.
- Meet with function contacts before meeting to instruct in proper equipment usage and address any additional needs.
- Troubleshoot and problem solving in high-stress environment while working alongside and partnering with VIP clients and presenters.
- Monitor ongoing functions on the floor.
- Occasionally serve as a dedicated, in-room technician for events requiring audio visual.
- Conduct repairs and preventative maintenance on equipment as needed.
- Store and maintain equipment inventory, identify technical challenges or equipment requiring repair/replacement and report to supervisor.
- Serves as customer liaison in absence of Audio-Visual Manager
