III. Minimum Knowledge, Skills, and Abilities Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
• Texas residency required. This role is a hybrid remote job and requires in-office responsibilities on a periodic basis.
• Hybrid staff are also expected to travel and attend in person activities associated with their job descriptions and duties. Outside of these expectations, hybrid staff work remotely within the state of Texas.
• A willingness and propensity to support the agency’s mission. Knowledge of the perpetration of power and control oppression and violence, or the commitment to learn the content.
• Critical analytical skills to understand the political, social, financial, and external issues affecting service providers; ability to foresee and interpret trends and the dynamic changing needs of TCFV members and to develop processes and resources to respond effectively and in a timely manner.
• Through knowledge of serving membership associations and a minimum of two years’ experience in managing and supporting membership associations, such as recruiting, engaging, and retaining members.
• Working knowledge of Microsoft Office Suite and demonstrated ability to learn new membership management software as needed.
• Communication skills that analyze for audience and purpose, are suitable for presentation and written publication, and strong presentation skills and public speaking abilities.
• Exceptional interpersonal skills to elicit commitment to and advancement of TCFV’s mission and vision both internally and externally, and to respond diplomatically to challenging issues.
• Strong team building, leadership, and project management skills to effectively guide statewide responses to changing environments.
• Self-starter, energetic, able to work independently, enjoys creating and implementing new initiatives, and thrives in a dynamic environment.
• Demonstrated ability to work under tight and/or changing timelines with adaptability, flexibility, and attention to detail.
• Strong time management skills to coordinate and prioritize own and others’ activities, evaluate progress, and to allocate resources to complete activities with set deadlines.
• Ability to travel in congruence with TCFV’s staff travel policy to multiple locations across the state to provide onsite membership services, such as hosting regional membership meetings, attending TCFV and external events to enhance and promote TCFV membership.
• Bachelor’s Degree in a related field or any combination of related education and/or experience with a documented record of the ability to perform duties and responsibilities of the position.
Preferred:
• Bi-lingual, with Spanish language skills.
• Previous experience working in a domestic violence or non-profit agency.
• Three years of experience in membership management.
• Two years of supervisory or people management experience.
IV. Working Conditions and Environmental and Physical Demands
Ability to communicate and converse in English. Travel up to 25%. Ability to frequently tolerate prolonged stationary positions and frequently move about a large public building. Ability to engage in frequent public contact. Professional attire may be required for most public-facing work. Ability to work in an office-setting, and a remote location. Must possess the emotional and physical stamina to deal with a variety of high- pressure situations, such as: responding to complaints, handling difficult internal and external interaction, effectively working long and, at times, odd hours.
The above statements are intended to describe the general nature and minimum level of work being performed. They are not intended to be construed as exhaustive of all duties, responsibilities and skills required for the position. The employee will be required to perform any other job-related duties as required by the job objectives, the Family Violence Services Manager and mission and philosophy of TCFV.
