Guest Service Advisor Crystal Lake
Job Details
Entry
Crystal Lake 672 - Crystal Lake, IL
Part Time
Not Specified
None
Any
Sales
Description

Turtle Wax Car Wash has two Chicago area car washes that offer a wide range of services to meet your specific car care needs.  We provide exterior only and full-service car washes as well as professional detailing services.  Our professional detail services range from interior shampooing to polishing and waxing of your painted surfaces.

We’re looking for:

  • Individuals who take pride in their work and a clean car
  • Team players who are enthusiastic and friendly
  • People who enjoy working outdoors
  • Willingness to work weekends

We offer:

  • Weekly pay
  • Flexible hours
  • Fast paced, active work environment
  • Free car washes

POSITION SUMMARY

Responsible for delivering the customer their cleanest car possible while providing them a positive experience.  In this role, primary function is to greet all customers and sell service options available while educating the customer on promotions and benefits of these services while providing excellent customer service.   

ESSENTIAL FUNCTIONS

  1. Greet all customers quickly and actively listen to their auto appearance needs or concerns.
  2. Inspect all vehicles at entrance for damage prevention.
  3. Suggest additional programs or wash services, share promotional materials.
  4. Accurately process customer transactions and invite customer to waiting area.
  5. Ensure cars are engaged efficiently and safely in to the car wash to minimize wait time for the customer

 

OTHER DUTIES

  • Perform facility housekeeping
  • Perform other duties assigned by Location Management
  • Perform all duties per safety standards
  • Follow dress code and company policies

QUALIFICATIONS/EXPERIENCE

  • Attending High School, High School Diploma, or Equivalent
  • Ability to communicate clearly and effectively with customers and co-workers
  • Cashier Experience Preferred – Not Necessary / Will Train
  • Attention to detail
  • Team player
  • Punctual and dependable

 

MENTAL/PHYSICAL DEMANDS

  • Computer work for more than 5 hours per day
  • Ability to walk, reach, squat, bend and kneel as needed
  • Ability to push or move up to 75lbs
  • Ability to work in all weather conditions
  • Ability to work evenings, weekend, and holidays

 

No relocation assistance provided

Equal Opportunity Employer: Disability/Veteran

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