General Summary:
The Extreme Adventure Guide will guide our guests through our most extreme adventure, The Adventure Ropes. The Extreme Guide must be comfortable being at heights 30+ feet above the ground for an extended period. Safety Equipment is essential for this adventure and the Extreme Guide must learn and demonstrate the proper use of harnessing, including correctly fitting, adjusting, attaching, and inspecting the harness as well as the different elements on the course.
The Extreme Guide will help lead our unsure or frightened expeditioners through the course exercising patience and superior guest service. The Extreme Guide must also be able to assess situations and make fast accurate decisions regarding possible emergencies during the expedition. The Extreme Guide must successfully complete the Ropes Training Course and attend all meetings throughout the season that pertain to Ropes Training. The Extreme Guide must be willing to learn and excel in our belay training.
Availability:
- May 24, 2024 – September 2, 2024, you must be available to work at least 4 shifts per week during the summer. (excluding pre-approved time off or management adjusted schedules)
- March 1, 2024 – May 23, 2024, and September 3, 2024 – October 28, 2024, you must be available to work at least 2 shifts per week during our shoulder seasons.
- October 29, 2024 – January 5, 2025, you must be able to work at least 2 shifts per week for our Holiday Lights season.
Essential Duties and Responsibilities:
- Opening and closing of the attraction
- Daily inspections of each element of the course
- Provide exceptional Guest Service.
- Daily cleaning duties: including trash, wiping up any mess, organizing.
- Explaining the rules of the Adventure Ropes Course to all participants.
- Correctly harnessing all participants.
Knowledge, Skills, and Requirements:
- Must be at least 16 years old at time of hire.
- Outgoing personality
- Attention to detail and accountability.
- Must be dependable and punctual with transportation to and from work.
- Flexible scheduling, including the ability to work early mornings, nights, weekends, and holidays.
Working Environment/Physical Activities:
- Must be able to work flexible hours, weekends, holidays, and nights as needed.
- Must be able to work at indoor and outdoor temperatures, with extreme heat and cold.
- Must be able to stand for prolonged periods of time, stoop, bend, kneel, crouch, reach and twist; to lift, carry, push and/or pull light to moderate amounts of weights.
- Comfortable with heights and wearing a safety harness for prolonged periods of time.
Education/Experience
- First Aid/CPR certificate or be able to complete training once hired.
You will not be scheduled to work during academic school hours; however, you must be available after school, weekends, and holidays. We generally can approve requests for time off, up to two weeks in duration, with advanced notice. Requests for days off must be submitted in advance and are based on requirements per team. We will do our best to accommodate all scheduled requests, including those around fall school activities. Only time off requested for fall academics guaranteed.
This job description may be amended from time to time and is established by Hyland Hills Park & Recreation District. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to outline the basic requirements, duties, and general responsibilities of the position. This position is "at will", which means the District may terminate the employment relationship at any time and for any or no reason, subject only to the requirements of Federal and State law. Similarly, the employee may terminate the employment relationship without notice at any time for any or no reason.
