Waitstaff

Position Summary:

Simon Pearce Restaurant Servers interact with our guests and ensure they have a great experience when dining with us. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

This position is wage + tips. We offer competitive pay and benefits that includes: paid time off, potential 401k retirement plan and exclusive employee discounts on both our glass and pottery products and at our exquisite restaurant.

Primary Duties and Responsibilities:

• Greet guests, answer any questions about menu items, and make recommendations upon request
• Take orders from guests by writing orders on slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Check guest identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Mis/marks tables correctly for each course. All appropriate silverware is on the table before the food/beverages arrive.
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems

• Bring wine selections to tables with appropriate glasses, and pour the wines for customers
• Clear tables and takes dishes to kitchen for cleaning following our guidelines for excellent service
• Prepare checks that itemize and total meal costs and sales tax
• Collect payments from guests
• Stock service areas with supplies such as co ee, food, tableware, and linens
• Support other team members when needed to provide a positive and organized atmosphere for all guests
• All other duties as assigned

Secondary Duties and Responsibilities:

• Participate in restaurant cleaning during annual shutdown

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.

Qualifications Required:

• High school diploma or equivalent
• Knowledge of and interest in the food industry, including wine experience
• Clear communication skills and ability to convey information effectively
• Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Ability to work quickly and effectively in a high-pressure environment
• High level of accuracy

Success Factors/Job Competencies:

• Customer Service
• Passionate
• Team Player
• Excellent Communication Skills
• Flexibility
• Organizational Skills

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, carry or feel; and talk or hear. The employee frequently is required to reach with hands and arms and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.