About Us: Volunteers of America is a national, faith-based nonprofit organization founded over 125 years ago. VOA Illinois is one of the oldest affiliates of the Volunteers of America family delivering strength-based, trauma-informed, gender-responsive and culturally sensitive programs and services at the highest standards of excellence to our clients. We have never stopped reinventing our services and we continue to innovate based on our communities’ evolving needs. VOA Illinois, a certified “Great Place to Work,” fosters an organizational culture focused on faith, innovation and collaboration. Check out our careers page to find more opportunities at PAYCOMONLINE.NET.
Summary of Position: Under the immediate supervision of the Director or Resident and Clinical Services or designee, the Program Assistant is responsible for coordinating office and program services and performing a variety of tasks including clerical functions to ensure the effective and efficient functioning of the office and program.
Position Type: This position is non-exempt and reports to the Manager or designee.
Environment: Generally, this position operates in a professional office environment. The hours of work are generally Saturday and Sunday, 8am to 6pm. Some additional hours may be available on an as-needed basis.
Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The functions listed below are representative of the knowledge, skills and/or ability required for the position.
- Composes and types routine correspondence, reports and documents.
- Prepares/types minutes and reports within policy and procedural guidelines.
- Assists in research, statistical gathering and analysis for purposes of generating reports.
- Responsible for maintaining systems to track data for assigned staff.
- Maintains files and records following prescribed procedures.
- Greets guests/residents/clients, answers telephone, takes messages, responds to routine inquiries, and makes outside contacts for purposes of relaying or obtaining information and keeping staff informed.
- Upholds the mission and values of VOA of Illinois at all times.
Physical Demands: Physical demands are part of the essential functions of the position. The individual must be able to remain in a stationary position throughout the workday, operate a computer and other office productivity machinery, frequently communicate with employees of VOA Illinois, and external professional contacts. Must be able to lift and carry up to 50lbs.
