Hospital EMR & Data Support Coordinator
Job Details
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Westwood - Westwood, KS
N/A
Undisclosed
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Health Care
Description

MISSION STATEMENT: Saving lives by honoring the gift of organ & tissue donation with dignity & compassion.

JOB SUMMARY:  The Hospital EMR & Data Support Coordinator is responsible for all aspects of electronic medical record (EMR) access for designated MTN employees.  This includes, but is not limited to obtaining, maintaining and terminating MTN staff EMR access.   Responsible for collaborating with Donation Potential Analyst staff to facilitate analysis of hospital data.

ESSENTIAL JOB FUNCTIONS

ELECTRONIC MEDICAL RECORD (EMR) ACCESS FOCUS

  1. Serves in the role of electronic medical record (EMR) coordinator, granting authorized staff electronic access to hospitals in the MTN service area.
  2. Partners and develops relationships with hospital IT and EMR teams to maximize utilization of the EMR systems.
  3. Maintains communication with hospital partners regarding changes in authorized staff and audits of access as needed.
  4. Participates in onboarding of new staff to EMR program and ensuring comprehension of privacy and security policies.
  5. Provides timely EMR access to newly hired staff.
  6. Provides advanced support to the end-user in the installation, configuration and/or training of applications necessary to gain and/or maintain access.
  7. Provides consistent and standardized communication and training to MTN staff regarding individual hospital EMR system changes and updates.
  8. Develops tools and materials to assist MTN staff in managing and maintaining their EMR access.
  9. Assists staff with problem-solving when access issues are encountered.
  10. Creates and maintains documentation to facilitate ease of access to systems.
  11. Assists internal and external partners with EMR-related issues outside of standard business hours as needed.

HOSPITAL DATA SUPPORT FOCUS

  1. Participates in assigned retrospective medical record review and reports findings on a regular basis to internal partners.
  2. Ensures accuracy in data collection, data entry and data analysis related to medical record review and donor potential.
  3. Ensures hospital files are current and accurate with regards to required mortality review and donation potential assessments.
  4. Collects, analyzes, maintains and reports medical record review information from individual hospitals within established timelines and as needed to Hospital Services staff, the Quality Improvement Council, and leadership.
  5. Maintains an in-depth knowledge of the organ and tissue donation process and donor criteria including, but not limited to donation after circulatory death (DCD), brain death, etc.
  6. Acts as a resource for the medical record review process, data collection, and data interpretation, providing ongoing communication and training as needed with key staff.
  7. Identifies and develops relationships with key hospital medical records staff.
  8. Collaborates with leadership to address improvement opportunities.
  9. Participates in periodic audits as assigned, including Hospital File audits, etc.

GENERAL

  1. Maintains confidentiality of MTN business.
  2. Makes efficient and effective use of own time.
  3. Sets and meets realistic goals and deadlines by effectively prioritizing multiple demands in short time frames.
  4. Attends and actively participates in departmental and organizational meetings.
  5. Other duties as requested by members of the leadership team.
  6. Ability to read and comprehend patient records.
Qualifications

QUALIFICATIONS AND PHYSICAL DEMANDS

  1. Bachelor’s degree or equivalent experience required.
  2. Three years experience with quality assurance in a health-related field and procurement knowledge preferred.
  3. Ability to self-motivate, function autonomously and multi-task.
  4. Excellent communication skills and attention to detail required.
  5. Excellent computer program skills including Microsoft Office applications.
  6. Adaptable, dependable and ethical.
  7. Possess strong problem-solving skills with ability to monitor own work for accuracy and thoroughness.
  8. Ability to prioritize and plan work activities and use time efficiently.
  9. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy.  Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines.  Must be able to travel within the service area by ground or air.
  10. Ability to work a minimum of 40 hours per week, including some nights and weekends for meetings.
  11. Ability to lift 50 pounds and transfer short distances.
  12. Possess ability to operate telephones, computers and office equipment.
  13. Ability to speak and communicate clearly in order to accurately convey information in person or by phone.
  14. OSHA Category III – No exposure to bloodborne pathogens while performing assigned job duties.
  15. Home internet and wireless phone access may be required.

MTN BEHAVIORAL COMPETENCIES

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment.  No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws.  In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment.

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be  considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities , unless the accommodation would impose an undue hardship on the operation of MTN’s mission. 

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