Do you feel called to work in a Christian Ministry?
Do you want to work where you make a difference in the lives of others?
Join us at the Atlanta Mission, where we make a difference in the lives of over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to witness radical life transformations.
As a Front Desk Administrator, you will serve within our ministry by assisting with day-to-day administrative and operational support for clients, staff, volunteers, and donors.
Essential Duties and Responsibilities:
- Provides administrative support to several leaders and works with employees at all levels to complete projects of a complex and confidential nature
- Greets and provides quality services to clients, donors, and volunteers upon arrival
- Utilizes client management system to track client services
- Ensures the safety of clients and employees by monitoring visitors and/or guests entrance into the building
- Ensures appropriate client supervision and client compliance with policies
- Assists with preparing for special events and training. I.e. purchasing supplies, ordering food, set up
- Enters maintenance work orders
- Answers front desk telephone and directs all calls accordingly
- Receives and responds to routine correspondence following established procedures not requiring management review
- Analyzes problems, determines possible effective solutions, compiles and analyzes data, and prepares recommendations
- Coordinates activities between departments and outside parties
- Performs a variety of clerical duties, including, but not limited to data entry, filing, taking messages, recording and transcribing meeting minutes, sorting and distributing mail, desktop publishing, correspondence, copying, scheduling appointments, etc.
- Assists with coding and submitting invoices and credit card statements
- Orders, monitors, and disperses office supplies
- Prepares and maintains weekly service and statistical reports
- Responds to inquiries or complaints from clients, volunteers, agencies, or the business community
- Assists with medical or mental health emergencies as needed
- Assists with de-escalating client conflict
- Trains volunteer receptionists
- Works closely with volunteer department to ensure volunteers are scheduled and calendars are created
