Manager of Maintenance Control

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer.  We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.  

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at hr@flycontour.com to discuss any specific needs that you may have.

Contour Airlines’ rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Job Description:

The Manager, Maintenance Control is responsible for the management, administration of Maintenance Control and ensuring Maintenance Control personnel are properly trained and qualified.

Summary of Essential Duties:

• Ensure safety and compliance are the first considerations in aircraft operations.
• Monitors maintenance performance of all scheduled and unscheduled aircraft operations.
• Reports essential information as to the status of operation aircraft.
• Ensures Maintenance Control coordinates with Flight Followers/Dispatch concerning all maintenance irregularities that affect the dispatching of aircraft.
• Responsible for the proper administration of MEL/CDL/NEF procedures as established in the General Maintenance Manual and MEL Manual.
• Coordinates with Regional Maintenance Managers, outstation maintenance technicians and Maintenance Providers to ensure mechanical irregularities are corrected in accordance with the Company Manuals.
• Ensures data in the pilot reports, ferry flights, SDR, MIS, delays and cancellations, etc. is recorded accurately in the maintenance information software.
• Ensures that events that require Service Difficulty Reports (SDR) are properly identified in FOS and that the DOM is notified.
• Confirms all work performed on Company aircraft is accomplished by qualified, authorized and approved personnel.
• Provides leadership and training to Maintenance Controllers, as required.
• Monitors staffing levels within Maintenance Control to ensure 24/7 coverage of the operation.
• Authorizes Ferry Flights and MEL Extensions
• Other duties as assigned by leadership.

• Be at least 23 years of age.
• Hold a Mechanic’s Certificate with Airframe and Powerplant ratings.
• Have a minimum of 5 years of experience in a position responsible for returning aircraft to service.
• Have at least 1 year of experience in a supervisory capacity in maintaining the same category and class of aircraft as used by Contour Airlines.
• Detailed knowledge of aircraft, manuals, maintenance programs and procedures.
• Extensive knowledge of Federal Aviation Regulations as they relate to aircraft maintenance.
• FAR Part 121 operational experience preferred
• Proficient with computer applications including Microsoft office suite.
• Detailed working knowledge of Quantum, FOS, and CAMP software is a strong plus.
• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
• Authorized by law to work in the United States and able to travel in and out of the United States.
• Possess a valid driver’s license and good driving record.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others
• Excellent interpersonal skills.
• Ability to manage multiple complex projects simultaneously.
• Ability to understand complicated logistical information
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Ability to work independently and as part of a team.
• Must possess the ability to accomplish duties in a manner that adheres to regulatory requirements including OSHA, EPA, state, local, and federal regulations.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.