Case Manager - Rapid Rehousing (Project Longevity)

Recovery Network of Programs, Inc. (RNP), is a private, non-profit, social service agency which has been serving the Greater Bridgeport Community and Fairfield County area since 1972. RNP is dedicated to helping those living with substance use, mental health disorders, and homelessness. Our mission is to restore hope, health, and wellbeing for individuals and families in a recovery environment that embraces compassion, dignity and respect.

Prospect House This program provides emergency shelter to thirty-six adults daily in a facility located in Bridgeport, Connecticut. The program provides comprehensive case management services to meet the varied and complex needs of individuals who are homeless, and work to connect clients to a long-term housing solution. The case management program at Prospect House includes assessment, transportation, life skills training, as well as individual, group, and family sessions.

HOURS

Monday - Friday 9am- 5pm

CORE FUNCTIONS

• Responsible for providing case management services for newly housed families and individuals to include: crisis intervention for issues threatening physical safety and the security and stability of housing; identification and intervention in housing, personal, or other conflicts that could lead to housing; landlord/tenant relations; life skills building; helping households to develop and maintain positive and natural systems of support within their communities; and helping the households to access other resources in the community.

• May be responsible for providing additional assistance to households including assistance with transportation, food, clothing, furniture, and referrals to financial assistance and other programs across the community.

• Home visits and on-site individual meetings are required and scheduled based on client need.

• Responsible for providing support services around maintaining housing successfully.

• Education and counseling for tenants regarding timely rent payments and fulfilling lease obligations to ensure housing retention; and early identification and assistance with issues that could threaten housing stability.

• Maintain organized files and adhere to timely data entry into HMIS and/or other data system

• Participate in trainings related to best practices and Coordinated Access Network system improvement including but not limited to motivational interviewing, trauma-informed care,HMIS, domestic violence, etc. to ensure consistency across CAN and improved service delivery

• Work collaboratively with the CAN RRP team and all participating members of Opening Doors Fairfield County on initiatives as identified and aligned with this position and the clients served.

• Attend meetings as necessary including, but not limited to all required and recommended Project Longevity meeting, trainings, etc., local and statewide Rapid Re-Housing meetings, Fairfield County team meetings, housing solution meetings, etc.

CORE COMPETENCIES

• Bachelor's degree in the behavioral sciences and two (2) years’ experience in counseling preferred, or equivalent combination of education and experience

• Highly motivated, creative problem solver

• Knowledge of, or ability to quickly develop competency with, issues related to homelessness,effective intervention techniques, and basic understanding of mental health and substanceabuse issues

• Project a professional demeanor and exercises mature judgment

• Knowledge of community resources

• Must be able to work effectively with populations that have experienced vulnerability, trauma, economic poverty, incarceration, substance use, developmental delays, compromised mental wellness, brain injuries, literacy and numeracy issues, and/or, other conditions or situations that have impacted housing stability

• Strong organization skills and ability to coordinate and complete multiple tasks simultaneously

• Excellent written and verbal communication skills, including telephone communication

• Ability to work independently and with a group, and maintain good working relationships with organizational staff and partners

• Driver’s license and daily use of a reliable and properly registered and insured motor vehicle

• Strong computer skills

• Must adhere to all professional standards and ethical practices, including creating and maintaining healthy boundaries and professional relationships with clients, co-workers, and others

• Strong sense of responsibility and a commitment to the mission of ending homelessness

• Bi-lingual candidates preferred

Benefits(for full time employees):

• Medical, Dental and Vision

• Flexible Healthcare or Dependent Care accounts or Health Savings Account

• Generous employer contribution provided for annual healthcare expenses

• Basic Life insurance at no cost to employee

• Generous Paid Time Off as well as14 Holidays and Birthday off

• Retirement plan- 403b with discretionary employer contribution

• Tuition, License and Certification Reimbursement

• Employee Assistance Program

• Optional voluntary insurance for short-term and long-term disability

Recovery Network of Programs, Inc.

2 Trap Falls Rd. Suite 405, Shelton, CT 06484

https://recovery-programs.org/

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, veteran status or any other characteristic protected by law.