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Service Technician

Job Details

Joliet - Joliet, IL
Full Time
Not Specified
$25.00 - $32.00 Hourly


About Us:


Titan Solar Power is disrupting the solar industry through speed, integrity, and excellence. As the nation's "Top Rooftop Solar Contractor”, we pursue greatness in all we do. Our commitment to our values goes further than a quality system on a roof; it’s a culture of dedication, community and giving.


* No. 1 Rooftop Solar Contractor, 2018, 2019 and 2021; No. 1 Residential Solar Contractor, 2021; SolarPower World’s Top Solar Contractors List


Do you want a career with purpose, a workplace with perks, and an environment of growth? Apply today to grow with us!


Titan Solar Power is currently seeking a driven Service Technician I to Join our Team. Solar experience is preferred, but not required.




The Service Technician I shall be responsible for the diagnosis, service, repair, and maintenance of residential solar systems. This person will need to troubleshoot solar issues and have exceptional customer service as a Titan Solar Power representative. 




  • Maintain a current knowledge of solar/electrical code

  • Comply with all company and OSHA safety policies and procedures

  • Work with basic hand and electrical tools.

  • Effectively troubleshoot solar and electrical issues

  • Work to problem solve and resolve service issues independently as a solar service professional

  • Effectively troubleshoot solar and roof leak issues

  • Troubleshoot electrical wiring both dc and ac

  • Troubleshoot networking, Wi-Fi, ethernet, and solar monitoring

  • Use electrical meters and equipment to test for voltage, amperage, continuity

  • Work with a variety of solar inverters, micro inverters, optimizers, and battery systems

  • Troubleshoot and track down ground fault issues

  • Communicate with solar inverter tech support teams to troubleshoot, and resolve inverter issues

  • Keep detailed records and create service reports to be shared with the operations team through company CRM NetSuite

  • Maintain Google Calendar

  • Effectively communicating schedule dates, timelines, and service resolutions with our customers

  • Facilitate communication, feedback and updates between inspectors, managers, drafters/engineers, permit teams and scheduling teams regarding corrections and changes needed



Experience & Qualifications:

  • High school diploma or equivalent

  • 0 - 1 years of solar troubleshooting and/or solar installation experience

  • Possess current SolarEdge certifications highly preferred

  • Valid Driver's License

  • Strong computer skills

  • Ability to learn and take instruction

  • Must be self-driven, highly motivated, and able to work with minimal supervision

  • Ability to prioritize and multitask as well as strong organizational skills

  • Excellent written and verbal communication skills

  • Effective and professional phone and email communication

  • Effective computer skills including a proficiency in Microsoft Office

  • Ability to understand and follow safety rules and regulations within PD and OSHA guidelines

  • Must have a clean DMV and pre-employment background & drug screening


Physical Requirements: 

  • Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)

  • Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching

  • Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment

  • Ability to work and maintain balance on roofs and other areas of height

  • Ability to work in the sun and possibly low light conditions

  • Ability to walk on rafters, roof tiles, and roof shingles without damage

  • Ability to distinguish colors such as red, black, yellow, white, green

  • Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching

  • Ability to hear verbal commands and warnings

  • Ability to work with chemicals using appropriate protections

  • Alternate sitting or standing at will

  • Crouching or bending 

  • Ability to lift up to 50 pounds

  • Comfortable with heights

  • Ability to work in extreme weather conditions

  • Able to travel up to 40% of the time



Compensation & Benefits Offered: 

  •  Competitive Compensation

  •  Paid training 

  • Health Savings Account- HSA

  •  $20 Monthly Technology Stipend 

  • Comprehensive Health, Dental, Vision, and Life Insurance 

  • PTO & Sick Time (3 weeks first year) 

  •  Generous 401k


Applicants must be authorized to work in the U.S.

Titan Solar Power is committed to fostering an inclusive and diverse work environment. We strictly adhere to applicable laws, ensuring that no discrimination occurs against any job applicant or employee based on any legally-recognized factors, which include, but are not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy, national origin or ancestry, citizenship status, physical or mental disability, or any other consideration protected by federal, state, or local law.