Rental Agent
Job Details
Galpin Motors - North Hills, CA
Full Time
Position Description & Qualifications

Rental Agent employment opportunity at Galpin Motors Rent-A-Car located in the heart of beautiful North Hills Ca, 91343 


Shift your career into high gear. Become part of an elite service team at one of the world’s largest and most respected Ford Dealerships.  This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships!  We are looking for a Rental Agent who will assist customers through the rental/loaner car process, and help maintain our loaner car inventory.  


Company Overview: 

Galpin Motors has been family-owned and operated since 1946, and is known for being a pioneer and innovator in the Automotive Industry. All Galpin Dealerships are ranked #1 in California and/or top 10 nationally. This success could not be achieved without a dedicated group of over 950 employees, many of whom have been with Galpin for over 20 years! Galpin is the most recognized dealership in the country and is credited with many Industry firsts, including the first ever in-dealership restaurant as well as Starbucks. Owned and operated by Bert and Jane Boeckmann and their son, Beau Boeckmann, Galpin is a true partner within the community and is deeply supportive and involved with many local schools, charities,  and community initiatives.  From the moment you enter any area of Galpin Motors, we want you to feel welcome, comfortable, and part of the Galpin family!


Some of What You’ll do:    

  • Assist customers through the entire rental/loaner process

  • Provide a positive customer experience with friendly and courteous customer service

  • Resolve customer issues, and answer questions via phone, email or in person customer contact

  • Complete physical inventory audits of vehicles; Ensure quality control of vehicle condition.

  • Complete photo condition reports on each rental/loaner transaction; Perform a Daily Business Report 

  • Work in coordination with team members and excel in a fast paced environment

  • Dispatch and track vehicles for PM services, repairs, and body shop.


What we are looking for:

  • Minimum of a high school diploma or equivalent 

  • Valid driver's license

  • Knowledge of California Rental Laws, preferred

  •  2-5 years experience as a Cashier, Front Office Representative, or similar role

  • Excellent written and verbal communication skills; Bilingual (English/Spanish) is preferred

  • Proficient Computer Skills; additional certification in Office Management is a plus

  • Ability to work as a team and/or independently

  • Excellent organizational skills

  • Strong problem solving and follow up skills 

  • Detail oriented and possesses high integrity

Galpin Benefits


  • Competitive compensation

  • Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance 

  • 401k plan with match

  • Paid vacation 

  • Paid manufacture product training 

  • Life insurance 

  • Employee vehicle purchase program (parts and service discounts, including Galpin Auto Sports)

  • Advancement opportunities 

  • Custom tailored onboarding and cross training programs 


At Galpin, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.