Job Details
AZ - Phoenix - Sky Harbor Airport (KPHX) - Phoenix, AZ
Full Time
Not Specified
Installation - Maint - Repair

Position Summary:

Responsible for administering the Inspection, Quality Assurance, and Quality Control of aircraft maintenance and avionics functions provided by the Maintenance and Avionics Department (Part 145 Repair Station and Part 135 Charter). This position serves as the primary contact with the FAA. Has final authority to approve for return to service all articles maintained or altered by the repair station. In addition, position is responsible for directing, planning and laying out the details of inspection standards, methods and procedures used by the repair station in complying with all applicable Regulations (14 CFR), manufacturer's specifications, and instructions.

Essential Functions And Responsibilities:

  • Assist, supervise, and direct all personnel assigned to the inspection department.
  • Ascertain that all inspections are properly performed on all completed work and that the proper inspection records, reports, and forms used by the repair station are properly executed, on a timely basis, prior to releasing the product for return to service.
  • Maintain and keep current a file of pertinent Regulations (14 CFR), specifications, type certification data sheets, and airworthiness directives.
  • Determine that all technical data on all articles maintained or altered by the repair station are secured and kept current with latest revisions. This data will include repair station’s process specification for limited rating specialized services, manufacturer's maintenance and overhaul manuals, service bulletins, part specifications, FAA airworthiness directives, related FAA approved data, and other technical data used by the repair station.
  • Administer the procedures for controlling and documenting the calibration of special tools and test equipment.
  • Coordinate with the FAA Certificate Holding District Office and other Federal Aviation Administration offices regarding Quality Assurance issues.
  • Determine that no defective, unserviceable, or unairworthy parts are installed in any article released by the repair station.
  • Submit reports of failures, malfunctions or defects of an article in accordance with 14 CFR Part 145.221
  • Assure the proper execution of FAA Form 337 and/or a maintenance release when required.
  • Make revisions as necessary to the documents of the repair station including but not limited to the RSM, the QCM, the Capabilities List and the Personnel Roster.
  • Oversee the final acceptance of all incoming raw material, including new parts and supplies and the airworthiness of articles on which work has been performed outside the repair station by contract.
  • Assure the preliminary, hidden damage, in-progress, and final inspections of all articles maintained or altered by the repair station are completed and results recorded as outlined in this manual and the QCM.
  • Oversee the proper tagging and identification of all parts and components as outlined in the QCM.
  • Provide for continuity of inspection responsibility, assuring completion of required inspection when personnel shift or assignment changes occur.
  • See that rejected and unserviceable parts are handled in such a way as to prevent their reuse as serviceable parts.
  • Maintain files of completed work orders and inspection forms in such a manner that the file pertaining to a specific item required can be readily located for review.
  • Evaluates and processes changes in inspection and maintenance and avionics policies and procedures.
  • Ensures contractors who perform work on aircraft or appliances are in compliance with applicable FAR's and Cutter Aviation policies and procedures.
  • Maintain a technical publications library pertinent to the repair stations operations specifications.
  • Assist management in revising the repair station manual and policies and procedures.
  • Develop, audit and administer the Required Inspection Item Program.
  • Maintain current files regarding Required Inspection Item Inspector qualifications and training.
  • Conducts Internal Audits
  • Evaluates and processes changes in Inspection and Maintenance Policies and Procedures.
  • Responsible for coordination and technical approval of all physical changes to aircraft, engines, and components.
  • Maintains a manual of company maintenance policies, inspection, overhaul times and procedures as required by FAR for the guidance of maintenance personnel and repair agencies, to ensure that such pertinent information is maintained on a current basis and is available to all personnel or contractors performing work or inspections on the aircraft.
  • Responsible for giving guidance to the inspectors, maintenance and avionics technicians when necessary.
  • Responsible for employee counseling and performance issues in conjunction with the Avionics and Service Managers.
  • Displays and promotes a positive attitude toward work and other employees.
  • Use experience and technical expertise to assist when necessary to meet completion and production schedules and produce the quality our company has come to expect.
  • Ensures that all safety precautions are taken and that available protection devices are properly used at all times when applicable to the tasks performed, in order to reduce the risk of possible injury and health problems resulting from performing assigned tasks.
  • Participates with management to strategize and implement new maintenance tactics.
  • Provide leadership and communication to subordinates and employees.
  • Supervisory Responsibilities: Yes

Physical Requirements:

This work requires the following physical activities.

  • Occasional lifting up to 50 pounds.

Environmental Conditions:

  • Industrial/Hangar environment.

Minimum Education Requirement:

  • Five or more years related experience and/or training; or equivalent combination of education and experience.
  • Airframe and Powerplant (A&P) Certificate
  • Inspection Authorization (IA) Certificate
  • Must have High School Diploma or GED

Minimum Work Experience Requirement:

  • Five or more years demonstrated experience in managing maintenance inspections, repairs, quality assurance, quality control and inspection.
  • Strong understanding in 145 repair station operations/regulations required.
  • Experience in managing five or more employees.

Other Requirements:

  • Ability to pass a drug screening test
  • Able to pass a background check
  • Clean driving record

Qualifications/Special Skills and Certifications:

  • Results oriented – Proven ability to achieve goals. Follows through and meets deadlines; Strong organizational, multi-tasking and time management skills; Strong problem-solving and analytical skills.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service.
  • Communication – Oral Communication – speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication – Writes material in clear concise terms.
  • Leadership – Exhibits confidence in self and to others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others. Displays passion and optimism; Mobilizes others to fulfill the vision; Ability to maintain absolute confidentiality.
  • Computer – Knowledge of MS Office Software, Corridor, CMP, Cesscom, CAMP, etc….
  • Overall knowledge of aircraft that are worked by this location.

Ideal candidate will have the following work styles:

  • Being pleasant with others on the job and displaying a good-natured, cooperative attitude
  • Being reliable, responsible, and dependable, and fulfilling obligations.
  • Attention to detail
  • Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations
  • Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace
  • A willingness to take on responsibilities and challenges
  • Being sensitive to others' needs and feelings and being understanding and helpful on the job
  • Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done
  • Persistence in the face of obstacles