POSITION OVERVIEW:
We have an exciting full-time opportunity for a well-qualified Assistant Director/Clinical Supervisor working with the Certified Community Behavioral Health Clinic (CCBHC) team. This program will provide a whole-person integrated care model of behavioral health and social service navigation, with strong coordination with primary health, in order to improve related outcomes in Alameda County. This position balances both administrative duties within the program, plus clinical supervision of the team. This individual will also assume the responsibilities of the Director of Adult Outpatient Behavioral Health (DAOBH) within the agency and with external stakeholders when the DAOBH is unavailable or on leave. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.
Essential Job Functions and Responsibilities:
Program Design and Implementation
- Leads overall program design, strategic planning, implementation, and program growth for the CCBHC and other assigned programming.
- Create and maintain Program Manual and related documents for consistent, quality program implementation in alignment with Federal and local guidelines.
- Participates in all parts of programming as needed.
- Establish and track performance and expectations with staff, including billable services, documentation standards, and quality clinical interventions.
- Actively networks and collaborates with external stakeholders to enhance program and department objects.
Staff Supervision
- Provide supervision to all assigned program staff and acts as a liaison to assigned school and community internal and external stakeholders.
- Ensure staff meet assigned program activities and provide coaching and accountability around staff performance success and deficits in a timely manner.
- Facilitate and/or coordinate quality training (at on-boarding and continuously) for all necessary skills and competencies for program staff to achieve productivity and quality standards.
- Lead and attend regular staff meetings, supervision meetings, and training.
- Uphold and ensure direct reports follow all agency policies and procedures through providing on-going education and reminders on agency policies and procedures and providing coaching and accountability around violations in a timely manner, with an emphasis on Quality Improvement, Health Information Portability and Accountability Act (HIPAA), and other compliance policies and procedures as set by La Familia and the funder.
- Coordinate and maintain adequate team staffing, including collaborating with La Familia Human Resources for recruitment, retention, performance appraisals, employee discipline, and termination.
- Set employee schedules and approve employee timesheets, time-off requests, and expense reimbursements.
Clinical Supervision
- Provide clinical supervision to 4-6 Staff Therapists; may include supervision of MPTI interns
- Facilitate or co-facilitate program group supervision.
- Provide guidance and training to staff members as indicated and at the direction of the Program Director.
- Collect and review data related to caseload and service hours provided by supervisees;
- Oversee staff clinical assessments, treatment plans, and progress notes.
- Work closely with La Familia Quality Assurance Department to ensure all supervisees meet clinical standards.
Contract Management
- Serve as a liaison with all funders on all programmatic and operations issues.
- Attend all funder-required meetings, events, and training.
- Ensure delivery of program elements in compliance with contract language.
- Submit all necessary documents and reports to funders by deadlines.
- Work with the supervisor and La Familia Administration to ensure appropriate contract expenditures.
Other
- Provides individual and group supervision to interns, as appropriate.
- Act as a primary point of contact with consultants, including external evaluators.
- Provides input and feedback on potential related projects/programs as appropriate.
- Attend trainings and participate in events relevant to key responsibilities
- Track and regularly report on key metrics for responsible function areas
- Leads and collaborate on special projects related to agency objectives as appropriate