Surveillance Systems Analyst
Job Details
LIC - Central DOHMH - Long Island City, NY
Full Time
Surveillance Systems Analyst

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.


PROGRAM OVERVIEW (Epidemiology and Laboratory Capacity for Infectious Diseases Grant (ELC))

The Bureau of Division Management & Systems Coordination (DMSC), part of the Division of Disease Control (DDC), is composed of the Informatics, Data and Outbreak Response teams which are responsible for the infectious disease surveillance systems, electronic laboratory reporting workflow and health information exchange. DMSC supports all other DDC bureaus with monitoring and analyzing trends in disease data, used for the recognition, prevention, and control of infectious diseases.



We are seeking to fill positions in the Division of Disease Control that will provide key support for DOHMHs COVID-19 work in New York City. It is expected that the position will work 35 hours per week. This position will support informatics programs and projects funded under the ELC grant. This person will report to DMSC and routinely liaise with partners across The Division of Disease Control as well as across other divisions including the Division of Finance and the Division of IT.



  • Assist with the maintenance of surveillance system applications used to receive, clean, standardize, transmit, and investigate reports of infectious diseases including the Electronic Disease Reporting Infrastructure, Maven, Reporting Central, REDCap, Electronic Clinical Laboratory Reporting System, syndromic surveillance, electronic case reporting
  • Develop system analyses and solutions, prioritize new projects/change requests, track recurring problems, and troubleshoot ongoing issues for surveillance system applications
  • Coordinate with agency stakeholders to understand their needs as specific to surveillance applications, consult partners for change requests and improvements; recommend priorities for product enhancement
  • Apply communication, analytical, and problem-solving skills and coordinate with DIT to develop and implement solutions and track progress; maintain a catalogue of use cases, develop test cases, and evaluate success criteria
  • Develop reports for project/solution status to be shared with agency stakeholders and DIT
  • Meet frequently with surveillance director to discuss surveillance system application status and changes to agency stakeholder requirements; use expert judgement to escalate major issues to surveillance director




    • Bachelors degree from an accredited college and at least two years of experience in public health, computer science, informatics, or another appropriate field
    • Proficiency in navigating computer systems; ability to learn new data systems quickly and to comply with data integrity and security to safeguard all personal identifiable information
    • Strong interpersonal communication and time management skills; ability to be respectful and understanding of the diverse perspectives of staff and work with them to resolve differences
    • Highly organized, able to manage multiple simultaneous projects
    • Ability to demonstrate a professional, positive attitude and work ethic


  • Preferred Skills:
    • Masters degree from an accredited college in public health, informatics, or another appropriate field strongly preferred
    • Experience and/or academic work in public health surveillance or informatics strongly preferred
    • Experience with project management
    • Excellent oral and written communication skills
    • Experience with TIBCO Omni-Health is a plus




FPHNYC offers a comprehensive benefits package. The salary range for this position is commensurate with experience.



There is potential for this position to transition to DOHMH and therefore candidates must meet DOHMH eligibility requirement including NYC residency.




To apply, send Resume, with Cover Letter, including how your experience relates to this position. We ask that you do not contact our staff directly and no phone inquiries please. Applicants who best match the position needs will be contacted.



The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.