Field Service Technician
Job Details
All Locations - , PA
Full Time
High School
Local Travel
Installation - Maint - Repair

Field Service Technician


Stratix Systems is a progressive, award winning Imaging and IT company, and named an INC 5000 USA fastest growing company the past two years. We provide a full range of services to small and medium-sized businesses including: Business-Class Printing and Imaging Devices (Copiers, Scanners, Printers, etc) and managed IT & other Cloud-hosted Services.


We are accepting resumes for an Imaging Field Service Technician to support clients throughout the Central and Eastern PA region, as well as New Jersey. This is a wonderful opportunity to join a great team, get a tremendous amount of hands-on experience and operate as a key player on the front lines with our clients, equipping them with the support they need to achieve their organizational objectives.


We are a client service business and our responsiveness is of the utmost importance to our process. We service our clients quickly and efficiently, but always with a human touch. If you are looking for a career opportunity that offers paid training and growth potential, Stratix Systems is the place for you!


The Field Service Technician will:

  • Travel to client sites within an assigned geographic area to repair and maintain office equipment (fax, copier, printer)
  • Ensure continued communication with Imaging team Field Manager, Dispatch and Client
  • Maintain an organized parts inventory in vehicle at all times
  • Manage your inventory and update it daily to ensure adequate quantity is available as needed


Stratix Systems offers:

  • Competitive compensation including bonus potential
  • Company provided vehicle or car allowance, whichever you prefer
  • Tools, training and Stratix golf shirts provided
  • Comprehensive health insurance program
  • Paid Time Off (PTO) and paid Company holidays
  • 401(k) with company match
  • Flexible spending account
  • Tuition reimbursement



Qualifications: Our ideal candidate should be presentable, energetic, possess effective communication skills and a strong work ethic as well as the following qualifications:

  • High school diploma and 6 months related experience or equivalent combination of education and experience required. Technical school diploma/certification is a plus
  • Valid PA license and current insurance
  • Prior copier or printer repair experience required; Ricoh-specific training or experience is a huge plus.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit and stand as needed. Also regularly required to stoop, kneel, bend, crouch or crawl. Requires walking primarily on a level surface for periods throughout the day.
  • Regularly lifts 20 pounds, occasionally required to lift up to 50 pounds.
  • Also, manual dexterity sufficient to reach with hands and arms /handle items, work with fingers and perceive attributes of objects and materials. Will be required to use desktop computer, repair equipment and operate motor vehicle
  • Daily travel by car is required, can include several hours of driving in a day.
  • Physical Activity Level: Moderate / somewhat strenuous daily activities of a primarily product/technical nature.