Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocare’s Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality.

The Child Watch Coordinator provides a safe and nurturing environment for children while their caregivers attend appointments or events at our clinic. They are responsible for planning and implementing age-appropriate activities, supervising children, and maintaining a clean and orderly child watch area. The child watch coordinator may also develop and provide educational programs for children or caregivers and support other clinic events or operations. Ideal candidates are positive, enthusiastic, and committed to high-quality care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Supervises, actively interacts, and plays with children during scheduled appointments/events or at other designated times.
• Develops and implements activities for children (including but not limited to crafts, story time, and songs) for both 1:1 and small groups.
• Creates and implements groups or activities for families or caregivers (including but not limited to parenting groups, community event support, or family activities).
• Responsible for keeping child watch area neat and clean while children are not present, including disinfecting equipment/toys.
• Works closely with clinic staff to maintain daily schedule for child watch.
• Maintains all supplies, equipment and materials related to program; informs the Office Manager when new/additional supplies are needed.
• Models and encourages good behavior, including positive social interaction among children.
• Ensures the safety of self, participants, room, equipment, materials and child watch areas of the clinic: Follow all safety procedures. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents.
• Provides coverage for other clinic operational needs when program needs are low.
• Maintains required productivity levels as outlined in clinic and network policies.
• Attends relevant meetings and attends/completes relevant training.
• Maintains high standards of privacy in accordance with HIPAA guidelines.
• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.

• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Knowledge of educational methods and developmentally appropriate practices necessary to enhance the emotional, social and intellectual growth of children.
• Knowledge of infant care, child psychology and/or early childhood behavior, growth, and development.
• Exhibits good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
• Establishes positive and productive working relationships; generates trust; openly gives and receives honest, balanced feedback.
• Exhibits awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality.
• Communicates clearly, effectively, and appropriately via oral and written means.
• Highly organized, detail-oriented, and reliable.
• Presents a professional and positive demeanor to referrals/clients, staff, funders, and the general public.
• Remains calm and maintains self-control in the midst of difficult circumstances and crises; responds in a professional manner in all situations.
• Represents the clinic, agency, and network professionally in all situations.
• Demonstrates interest, desire, and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
• Handles multiple tasks and special projects simultaneously, including meeting deadlines.
• Able to implement and monitor processes within a team.
• Appropriately balances need for supervision with ability to work autonomously based on level of education and experience.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent required. Progress toward an associate or bachelor’s degree in early childhood education, child development or another related field preferred.
• 1+ years’ experience working with children.
• Experience in the mental health environment and/or customer service is preferred.
• Experience working with a military or veteran population is preferred.
• Bilingual (Spanish, English) language skills are preferred.

DRIVING REQUIRED: No

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.

REASONING ABILITY:

• Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
• Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
• Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
• Interprets and applies all applicable policies, procedures, rules and regulations.
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training and an outstanding benefits package:

• Medical/Dental/Vision

• Paid Leave

• Paid Holidays

• Employee Assistance Program

• Free Mental Healthcare

• Retirement Plan, including employer matching

• Health Savings Account, including employer matching

• Professional Development Allowance up to $1500 per year

• Bilingual Stipend up to 6% of the base salary

• Many other benefits

Equal Employment Opportunity Employer

Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

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