Event Planner
Job Details
Corporate Headquarters - Fallbrook, CA
Full Time
Day
Description

Bonuses paid with every check!

 

What does Trademark offer?

Competitive pay, generous bonuses, and the flexibility of a part-time schedule for those that choose to join us on a part-time basis.

For those that choose a full-time path, Trademark also offers medical, dental, and vision insurance, 401k, generous incentive programs for select positions, and more.

More importantly, Trademark offers to all the support of a team, including management, that is actively engaged in exceeding the expectations of our clients and co-workers, collaborating every day to improve, and treating each other with respect and compassion.

Additionally, with six venues across the local area, Trademark offers not only consistent, stable opportunities to work, but also plentiful opportunities to grow and develop with a growing company eager to develop and promote top performers.

 

About This Role

The Event Planner is responsible for working with clients to ensure successful events that exceed customer expectations. This includes meeting with customers several times leading up to the event and assuring success the day of the event by gathering and executing upon event requirements. Additionally, the Planner is responsible for collaborating with partners throughout the organization including event management, catering, and food services to ensure exceptional service. Energy, enthusiasm, the ability to execute, and passion for the work, the people, and the customers are key to achieving success in this role.

 

Key Responsibilities:

  • Communicate effectively with clients and internal partners to successfully plan events
  • Schedule and balance daily and weekly communications across multiple clients and differing stages of planning
  • Present and negotiate event options to clients to enhance customer experience
  • Ensure all client and event information is up to date in all appropriate internal systems
  • Set and manage customer meetings appropriately
  • Field and resolve all customer inquiries

 

Experience:

  • Minimum 2 years of experience in a customer service or customer experience role required
  • Experience in the event planning or hospitality industry preferred

Knowledge/Skills/Abilities: 

  • Knowledge of Microsoft Office (Outlook, PowerPoint, Word, Excel)

Trademark Core Behaviors:

  • Passion for Exceeding Expectations
  • Collaboration with Client and Colleagues
  • Ethics without Compromise

 

About us:

For more than 20 years, Trademark Venues and its team have provided the best in premier weddings in Southern California. Starting with one venue in 2001, Trademark Venues has grown to six wedding venues, a beautiful client services hub, and a gorgeous garden wholesale center. We are pleased to have the ability to offer these venues and services to our wonderful clients for their special events. Just as importantly, we are pleased that our growth enabled us to employ more than 200 area people and contribute to programs supporting our communities.

 

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