Registrar
Job Details
Experienced
Forest Grove Campus - Forest Grove, OR
Exempt
Day

GENERAL DESCRIPTION OF POSITION:

 

Pacific University’s Registrar provides strategic leadership for academic enrollment, records, and program implementation, and supporting services in a dynamic, complex, and innovative environment. Possessing a thorough understanding of university policies and best practices in higher education, the Registrar collaborates closely with the Provost and academic deans across five colleges to bring on board new academic programs as well as to ensure effective and efficient support of all programs. Versed in laws governing the release of student information, the Registrar also contributes to the development of policies and ensures accuracy in practices and compliance with regulatory agencies. A nuanced thinker with strong communication and management skills, the Registrar supports a staff of seven in the continuous improvement of systems and services.

 

 

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES: 

 

  • Provides leadership on issues related to academic policy and curriculum, including new program development; major curricular revisions; collaboration among Pacific programs; agreements between Pacific and other colleges/universities; academic calendars
  • Manages office operations to achieve effective, efficient workflow meeting university needs and deadlines
  • Works with Colleges and Schools on development of consistent procedures and policies related to enrollment and academic issues
  • Develops effective communication plans for, and explains, registration management practices and academic requirements to students, faculty, parents and other constituencies
  • Oversees production of the University Catalog and related web pages
  • Oversees University compliance with FERPA (Family Educational Rights and Privacy Act), developing and providing training for faculty, staff and student workers in appropriate handling of academic information and responding to related issues, in coordination with the Office of Legal Affairs as needed
  • Participates on various university committees related to curriculum and standards
  • Develops and manages annual budgets for the Registrar’s Office
  • Manages personnel functions for Registrar’s Office, including hiring, developing and evaluating professional staff and student workers

 

SECONDARY FUNCTIONS: 

 

Related duties as required

 

 

JOB SCOPE:

 

There is budgetary and policy-making responsibility. This position requires extensive decision-making.  Mistakes/errors may result in vulnerability to legal action; issues with accreditors; diminished academic reputation; fiscal concerns; negative student experiences; breach of confidential information, poor customer service.

 

 

SUPERVISOR RESPONSIBILITY:

 

Supervises staff of seven, including Associate and Assistant Registrars, Enrollment Coordinators, and Transfer Evaluation specialists. Indirectly supervises student employees.

EDUCATION AND/OR EXPERIENCE:

 

Bachelor’s degree (Master’s preferred) in higher education or related field, with 7-10 years of progressive responsibility, related experiences in student academic services, and in the duties described.

 

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:

 

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Extensive knowledge of integrated computerized student information systems; experience with Ellucian Colleague is preferred
  • Ability to:
    • Organize resources and establish priorities
    • Supervise, train, and mentor staff
    • Develop, plan and implement short and long-range goals
    • Plan and assess academic program policies
    • Foster a cooperative work environment
    • Maintain a high level of discretion and confidentiality
  • Knowledge of:
    • Organizational structure, workflow, and operating procedures
    • Registrar professional code of ethics, standards, and best practices, including extensive knowledge of federal and state laws, university policy and FERPA as they apply to student records
    • Student support programs and services
    • Management principles and practices
  • Skill in:
    • Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
    • Process planning and implementation
    • Budget preparation and fiscal management

 

WORKING CONDITIONS:

 

Normal office environment with multi-tasking and interruptions; regular computer and telephone work required.  May require hours that exceed 8 hours a day and/or 40 hours per week during peak periods

 

PHYSICAL ACTIVITIES:

 

Talking, Hearing, Repetitive motion (keyboarding)

 

PHYSICAL REQUIREMENTS:

 

Sedentary work

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