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Personal Injury Protection (PIP) Claims Adjuster

Job Details

Headquarters - Baltimore, MD
Full Time
4 Year Degree or Related Work Experience

Description and Requirements

Maryland Auto Insurance seeks motivated and organized individuals for a Personal Injury Protection (PIP) Adjuster position in our Claims Department. Qualified candidates must be able to multi-task in a busy, customer service-oriented environment. This position offers hybrid work.  Candidate might be required to come to Maryland Auto's Baltimore office, located at 1215 East Fort Avenue, two to three days per month.

Duties include:

  • Determining applicability of coverage
  • Recommending and authorizing the activities necessary to affect the disposition of claims
  • Opening, closing, and adjusting various reserves
  • Conducting investigations, negotiating, settling, and closing claims
  • Documenting activities in accordance with established procedures


Qualified applicants will possess a four-year degree or four years of insurance claims experience.

Bilingual skills, fluency in both English and Spanish, preferred.

Additional Information

This position will report to a Claims Supervisor and will not supervise other employees. This is a flextime position scheduled for 40 hours each week. Additional hours worked, with prior supervisory approval, will be compensated as compensatory time.

The Maryland Automobile Insurance Fund, a Property & Casualty Insurance carrier and Independent Agency of the State of Maryland is located in the charming Locust Point neighborhood of Baltimore. We offer an excellent benefit package including comprehensive health & dental coverage, pension plan, 401(k) plan, incentive compensation program tied to strategic corporate and departmental goals and tuition reimbursement. Generous leave package and free-onsite parking available.

Maryland Auto Insurance is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation for an interview should request the accommodation when notified of a request to be interviewed. Applicants must be United States citizens or eligible to work in the United States.