POSITION TITLE: Lead Quarantine Navigator/Supervisor
DEPARTMENT: COVID-19 Response
REPORTS TO: Clinical Health Director
FLSA STATUS: 1.0 FTE, Non-Exempt, Non-Union Position, Varied Schedule, may work on weekends
COMPENSATION: $57,798.00 or $58,998.00 (with Bilingual differential)
The Lead Quarantine Navigator/Supervisor will be responsible for coordination of a program designed to provide supplies and resource through the no-contact distribution of Isolation Care Kits to individuals and families who have tested positive for COVID-19, with the goal of helping families quarantine successfully in order to stop the spread of COVID-19. This individual will conduct their work according to resident empowerment models of community advocacy. This individual will supervise 2-3 staff members directly and also liaison with and support team members employed by a partner organization.
DUTIES AND RESPONSIBILITIES (Essential Functions):
- Community Outreach and Resident Leader Support
Participates in all assigned parts of the approved work plan, including:
- Assembling isolation care kits to meet criteria set by Alameda County
- Distributing care kits to families’ homes within 72-hours of referral
- Ensure inventory of care kit supplies and resource information
- Provide no-contact referral information to Resource Navigators
- Project Tracking and Reporting
- Maintains and updates various project documents, including distribution logs and resource request forms.
- Staff Supervision:
- Provides supervision to all program staff.
- Ensures that assigned staff meet assigned grant activities and pursue grant objectives through maintaining processes to track activities, communicating assigned activities and progress to staff, and providing coaching and accountability around staff performance deficits in a timely manner.
- Ensures quality training (at on-boarding and continuously) for all necessary skills and competencies for program staff to achieve productivity and quality standards.
- Leads and attends regular staff meetings, supervision meetings, and training.
- Ensures that assigned staff follow all agency policies and procedures through providing on-going education and reminders on agency policies and procedures and providing coaching and accountability around violations in a timely manner, with an emphasis on Quality Improvement, Health Information Portability and Accountability Act (HIPAA), and other compliance policies and procedures as set by La Familia and the funder.
- Coordinates and maintains adequate team staffing, including collaborating with La Familia Human Resources for recruitment, retention, performance appraisals, employee discipline, and termination.
- Sets employee schedules and approves employee timesheets, time-off requests, and expense reimbursements.
- Work with supervisor to liaison with funder on all programmatic and operations issues.
- Attend all funder-required meetings, events, and trainings.
- Ensure delivery of program elements in compliance with contract language.
- Submit all necessary documents and reports to funder by deadlines.
- Work with supervisor to manage program expenses.
- Other Functions:
- Track and regularly report on key metrics for responsible function areas.
- Provides input and feedback on potential related projects/programs as appropriate
- Collaborates on special projects related to agency objectives as appropriate
- Miscellaneous duties as assigned