POSITION TITLE: Quarantine Navigator/Promotor (a)

DEPARTMENT: COVID-19 Response

REPORTS TO: Clinical Health Director

FLSA STATUS: 1.0 FTE, Non-Exempt, Non-Union Position, Varied Schedule, may work on weekends

COMPENSATION: $20.92 or $21.54 (with Bilingual differential)P

POSITION OVERVIEW

The Quarantine Navigator/Promotor(a) will be responsible to provide supplies and resource through the no-contact distribution of Isolation Care Kits to individuals and families who have tested positive for COVID-19, with the goal of helping families quarantine successfully in order to stop the spread of COVID-19. This individual will conduct their work according to resident empowerment models of community advocacy.
DUTIES AND RESPONSIBILITIES (Essential Functions):
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• Community Outreach and Resident Leader Support

Participates in all assigned parts of the approved work plan, including:

• Assembling isolation care kits to meet criteria set by Alameda County
• Distributing care kits to families’ homes within 72-hours of referral
• Ensure inventory of care kit supplies and resource information
• Provide no-contact referral information to Resource Navigators
• Project Tracking and Reporting
• Maintains and updates various project documents, including distribution logs and resource request forms.

• Other Functions:
• Track and regularly report on key metrics for responsible function areas.
• Provides input and feedback on potential related projects/programs as appropriate
• Collaborates on special projects related to agency objectives as appropriate
• Miscellaneous duties as assigned

QUALIFICATIONS:

The selected candidate will have the following:

• 1-5 years’ experience in community outreach or resource and referral services
• Bilingual Spanish/English strongly preferred
• Ability to work independently, demonstrating excellent critical thinking skills and professional judgement
• Ability to meet attendance requirements of the position and be timely in meeting all requirements for work performance
• Ability to regularly drive and/or travel throughout selected geographical areas as needed to perform the above duties;
• Valid California driver’s license and current automobile insurance required for driving

Working Conditions and Job Setting

• Driving and access to a car is required
• Periodic lifting up to 25 pounds is required
• Position involves extensive sitting
• Indoor/Outdoor work environment

OTHER RESPONSIBILITIES:

• Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and proscribed procedures.
• Demonstrates an awareness of and sensitivity to clients including cultural and ethical beliefs; and implements care in a thorough, skillful, consistent and continuous manner.
• Knowledge of community resources for client referrals.
• Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to supervisor and management with respect to vacation time and time-off requests.
• Demonstrates knowledge of legal issues including client confidentiality and risk management in all aspects of client care and department functioning.
• Performs other duties as necessary.

TEAM COMMITMENT:

• Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others; and acts as a resource to team members and clients where appropriate.
• Handles difficult or conflict situations constructively and seeks appropriate assistance.
• Takes accountability for own actions and accepts constructive criticism.
• Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development including providing training and consultation.
• Participates in the assessment of current and future department learning needs and assist in the development of learning plans.
• Observes and keeps self-informed of activities in the department and makes recommendations for change.
• Develops and maintains cooperative and courteous relationships with fellow employees, supervisor, managers in other departments, senior management and executive staff, and community stakeholders.
• Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the agency.

OTHER COMPENSATION:

• Excellent benefits package including medical/dental/vision benefits, vacation, sick, and holiday leave, life insurance, and 403(b) retirement plan.
• Work life balance
• Great working hours
• Supportive/Collaborative work environment
• Mileage reimbursement
• Opportunities for Growth and Professional Development
• Holiday and employee celebrations