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Sales Operations Associate

Job Details

Corporate Headquarters - Philadelphia, PA

Sales Operations Associate

Do you want to support biotech sales but prefer a non-sales role? Do you love organization, efficiency, and have strong communications skills?  We are looking for a Sales Operations Associate to take on responsibility for the day-to-day internal operations of our Sales team. You will handle customer-related and internal administrative needs, collaborate with the Legal team to ensure  timely review and signing of customer agreements and pursue long-term projects to optimize sales operations within the company.

If you are eager to make a difference and be part of an organization that values your enterprising spirit, we welcome you to join our sales operations team. Integral Molecular is a stable 20-year-old company with the innovation and energy of a startup. We are proud to be a company that values its people, with an inclusive culture where employees feel valued and belong. 

What you will gain from working at Integral Molecular: 

  • Make an impact: Provide vital support to the Sales team and all teams directly connected to it (Legal, Marketing, Finance)
  • Grow your career: Gain and grow skills within the Sales and Legal teams, learn about other areas of the business through Sales and Marketing initiatives, and take ownership of distinct parts of the Sales Operations processes
  • Work on a fun, dynamic, and supportive team within a company that prioritizes inclusion, equity and your personal growth  

What you will do at Integral Molecular:  

  • Serve as the point person for Salesforce, our current CRM, within the company, taking care of product updates, submitting tech support requests, and addressing individual account needs
  • Continue to integrate Salesforce into all sales activities for the Sales and Finance teams, including improving user experience and ensuring data quality
  • Prepare and submit customer documents as needed
  • Coordinate customer agreement review in collaboration with the Legal team
  • Create and maintain best practice documents and protocols for Sales practices
  • Schedule and facilitate weekly Sales Operations meeting
  • Assist with clerical and administrative needs of Marketing, Finance, IP and Administrative teams as needed

The successful candidate will have: 

Experience

  • 2+ years work experience, preferably in administrative/clerical role
  • Salesforce experience strongly preferred
  • Strong organizational and prioritization skills
  • Strong written and verbal communication skills, including asking questions when task assignments or goals are unclear
  • Demonstrated ability to execute long-term tasks independently

Education

  • Bachelor’s degree or associate’s degree preferred
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