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Host - Restaurant

Job Details

Harlows Restaurant - Bonsall, CA
Part Time
$17.00 - $17.00

Description

Harlow’s by Trademark Venues

See it here: https:  Harlows Lounge

Apply today at https://harlowslounge.com/careers/

 

What does Trademark offer?

 

Vibrancy, resiliency, and growth are what you will find at Trademark Venues and its affiliated companies. From our restaurant concepts to our wedding and catering operations, Trademark creates the new and stays at the forefront of amazing customer experiences. Engaging with your team to ensure fun and meaningful work is the last piece of the puzzle you will help to complete as you grow your skills and potential. There is limitless potential to be seized.

Additionally, Trademark also offers competitive pay and the flexibility of a part-time schedule for those that choose to join us on a less than full-time.

 

About This Role:

As a Host/Hostess at Harlow’s Lounge, you will be responsible for ensuring every guest feels welcomed, comfortably seated, and well taken care of. You’ll work closely with the rest of the staff to optimize seating arrangements and maintain a smooth and enjoyable flow within the lounge. Energy, enthusiasm, reliability, and passion for the work, the people and the customers are key to achieving success in this role.

 

Key Responsibilities May Include:

  • Greet guests warmly and with a friendly demeanor upon arrival.
  • Manage reservations and maintain an accurate waitlist, updating guests on wait times as needed.
  • Escort guests to their tables and provide menus.
  • Assist with managing the dining room layout, ensuring all areas are clean, organized, and ready for guests.
  • Collaborate with servers and other team members to provide exceptional guest service.
  • Respond to guest inquiries and accommodate special seating requests when possible.
  • Handle guest feedback and escalate any issues to management as needed.
  • Drive customer sales through menu recommendations, collecting payments and managing POS-related functions
  • Other duties as assigned 

 

Experience:

  • Previous experience as a host/hostess or in a customer service role is a plus.
  • Familiarity with reservation and seating software is helpful but not required.
  • Must be available to work evenings, weekends, and holidays as needed.

 

Knowledge/Skills/Abilities:

  • Ability to stand or walk for up to eight 8 or more hours in a fast-paced environment.
  • Bi-lingual (Spanish and English) language skills a plus
     

Core Behaviors

  • Superior Service
  • Tram Trademark
  • Extraordinary Empathy
  • Ethics by Example
  • Remarkable Resilience

 

About Trademark Venues

For more than 20 years, Trademark Venues and its team have provided the best in premier weddings in Southern California. Starting with one venue in 2000, Trademark Venues has grown to seven wedding venues, a beautiful client services hub, an amazing restaurant, and Myrtle, our gorgeous growing ground. We are pleased to have the ability to offer these hospitality services to our wonderful clients and customers. Creating unforgettable experiences regardless of the services offered is what we do. Just as importantly, we are pleased that our growth enabled us to employ more than 280 area people and contribute to programs supporting our communities.

 

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