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Change Management Consultant - Salesforce

Job Details

Fully Remote


Who We Seek:

  • Passion Seekers.  You genuinely care about the work that you do and its impact on society.
  • Self-Starters.  You’re a go-getter who isn’t afraid to step up and disrupt the status quo.
  • Entrepreneurs.  You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges.
  • Collaborators.  You’re a great contributor to a high performing team that accomplishes great feats for our clients



What You Will Do:

Attain Partners is searching for a Change Management Consultant who can effectively lead and manage change activities surrounding technology implementations for higher education institutions and non-profits.

  • Apply a structured methodology and lead change management activities by leveraging Prosci processes, tools, and templates that creates a strategy to support adoption of the changes required by projects/initiatives.
  • Develop, support and execute communication efforts by enabling the design, development, delivery and management of key communications.
  • Identify and assess change impacts by conducting impact analyses, assessing change readiness, and identifying key stakeholders.
  • Develop, support, and execute training efforts by providing input, documenting requirements, and supporting the design and delivery of training programs.
  • Prepare stakeholder engagement and training plans that align with technology implementation and is comprehensive of all stakeholders
  • Manage all change activities throughout all stages of implementation
  • Demonstrate change management expertise related to technology implementations in a higher education setting is ideal
  • Perform stakeholder and change impact assessments
  • Demonstrate experience in effectively managing change at an organization



Job Responsibilities: 

  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated and persistent resistance
  • Consult and coach project teams
  • Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
  • Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
  • Support and engage senior leaders
  • Coach people managers and supervisors
  • Support organizational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into the project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio


Required Skills:

  • 5+ years of experience in leading change management workstreams for Salesforce CRM technology implementations
  • Demonstrate high quality analytical and problem solving skills within time and organizational boundaries
  • Ability to work collaboratively in a project team
  • Ability to travel nationwide, if needed
  • Demonstrates ability to stay current in certifications, training and industry trends and practices
  • Effective written and verbal communications a must, with presentation experience
  • Experience with managing and leading times


Desired Skills:

  • Demonstrated ability to build trusted advisor relationships with clients
  • Experience supporting sales and business development


Years of Experience: 5+ Years


  • Prosci Change Management Certification, a plus but not required


Minimum Education Required:  

  • Bachelor’s Degree
  • Master's Degree preferred