Change Management Consultant - Salesforce

Who We Seek:

• Passion Seekers.  You genuinely care about the work that you do and its impact on society.
• Self-Starters.  You’re a go-getter who isn’t afraid to step up and disrupt the status quo.
• Entrepreneurs.  You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges.
• Collaborators.  You’re a great contributor to a high performing team that accomplishes great feats for our clients

What You Will Do:

Attain Partners is searching for a Change Management Consultant who can effectively lead and manage change activities surrounding technology implementations for higher education institutions and non-profits.

• Apply a structured methodology and lead change management activities by leveraging Prosci processes, tools, and templates that creates a strategy to support adoption of the changes required by projects/initiatives.
• Develop, support and execute communication efforts by enabling the design, development, delivery and management of key communications.
• Identify and assess change impacts by conducting impact analyses, assessing change readiness, and identifying key stakeholders.
• Develop, support, and execute training efforts by providing input, documenting requirements, and supporting the design and delivery of training programs.
• Prepare stakeholder engagement and training plans that align with technology implementation and is comprehensive of all stakeholders
• Manage all change activities throughout all stages of implementation
• Demonstrate change management expertise related to technology implementations in a higher education setting is ideal
• Perform stakeholder and change impact assessments
• Demonstrate experience in effectively managing change at an organization

Job Responsibilities: 

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
• Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
• Support and engage senior leaders
• Coach people managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio

Required Skills:

• 5+ years of experience in leading change management workstreams for Salesforce CRM technology implementations
• Demonstrate high quality analytical and problem solving skills within time and organizational boundaries
• Ability to work collaboratively in a project team
• Ability to travel nationwide, if needed
• Demonstrates ability to stay current in certifications, training and industry trends and practices
• Effective written and verbal communications a must, with presentation experience
• Experience with managing and leading times

Desired Skills:

• Demonstrated ability to build trusted advisor relationships with clients
• Experience supporting sales and business development

Years of Experience: 5+ Years
 

Certifications: 

• Prosci Change Management Certification, a plus but not required

Minimum Education Required:  

• Bachelor’s Degree
• Master's Degree preferred