Shelter Coordinator
Job Details
Autrey - Houston, TX
Full Time
4 Year Degree

When unaccompanied adolescents are referred to us by the U.S. Office of Refugee Resettlement, we work hard to reunite the children with relatives here in the U.S. or in their country of origin. Generally, these solitary children have entered our country lacking proper documentation and have been detained by immigration officials. As we plan to reunite them with their family, we house them at St. Michael’s Home in a safe, comfortable environment where they receive clothing, meals, mentoring, medical services, education and assistance in contacting family.




Catholic Charities Archdiocese of Galveston-Houston is seeking a Shelter Coordinator for its St. Michael's Home for Children.


The Shelter Coordinator is primarily responsible for providing the appropriate licensed coverage from the State of Texas at the St. Michael’s Home for Children’s facility. Ensuring the appropriate and expected service delivery of shelter services for all children in care by supervising and coordinating staff for the safety and well-being of all children in care. Responsible for the documentation and supervision of client’s progress while in care. Facilitate, monitor, and ensure compliance to all Texas Health and Human Services Minimum Standards on an ongoing basis.

The successful candidate will demonstrate strong organizational, communication, and problem-solving skills.



  • Ensure licensed child care coverage for the facility by maintaining appropriate licensure current; provide assistance and oversight of shelter activities; and maintain compliance with standards set forth by funding sources, state licensing standards, COA standards, ORR/DUCS guidelines, and DHS/ICE rules and regulations.


  • Provide supervision of residential staff and assure correct supervising ratios for staff to clients are in place. Work with staff on schedules, call-ins, transportation, food services, and calendar activities. Work with staff for appropriate documentation of clients as required and report to the treatment team on progress. Meet with staff and children in care for evaluation and feedback of care and service delivery.


  • Ensure the overall safety and compliance of shelter care operations by conducting rounds, inspections, supervision, work-orders, and facility checklists. Ensure that all shelter licenses and certifications are up to date.


  • Participate in departmental, all staff, and mandatory meetings, and required training opportunities.


  • Participate in on-call rotation of the supervisory staff.


  • Perform other duties as required such as attending meetings with service providers, participation in United Way tours and agency fairs as well as assisting with client-orientated projects.



  • Bachelor’s degree in social work or related social services field with at least 1 year experience in child welfare/residential experience or nearing completion of bachelor’s degree with at least 3 years’ experience in child welfare/residential experience. Active LCCA certification preferred or able to obtain within 15 months of employment.




  • Bilingual in Spanish and English (speak, read, write).


  • Minimum of 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting.


  • Minimum of 2 years supervisory experience.


  • Strong organizational and planning skills.


  • Ability to work well within a team approach.


  • Ability to develop successful working relationships with a variety of people, i.e. staff, senior management, clients, volunteers, stakeholders, and partners.


  • Strong verbal and written communication skills, including command of English language.


  • Proficiency in computer skills, i.e. Windows, Word, Excel, Access, etc.


  • Experience in managing service-related information for tracking and reporting purposes, e.g. measurable outcomes data.


  • Experience in public speaking, presentations, and trainings.


  • Valid Texas driver’s license and insurance.


  • Pleasant disposition and professional demeanor preferred.


  • Ability to appropriately handle and maintain confidential information.


  • Ability to prioritize work responsibilities, handle multiple tasks, and work in a fast-paced environment.


  • Demonstrate knowledge and understanding of professional boundaries with children in care, staff and volunteers required.