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Summer Guest Experience Coordinator

Job Details

Golden Gate National Recreation Area - Sausalito, CA
$20.00 - $20.00 Hourly


What You Will Do:

The Guest Experience Coordinator is a hospitality position that provides on-the-ground customer service and logistical support to our conference guests. The Guest Experience team works to create a welcoming and professional space for all attendees. Coordinators work closely with coworkers across all departments, fostering positive working relationships.


This is a temporary position for our summer season, May 30, 2024 - August 30, 2024.


  • Flexible 4- or 5-day workweek schedule, including regular overtime and the occasional split shift
  • Requires regular weekend work and may have occasional overtime
  • Schedule may vary based on programming and business needs


This position takes place at our campus in the Marin Headlands and cannot be done remotely.

Your job will be:

Customer Service

  • Create a welcoming and safe environment for diverse guests. 
  • Act as a primary point of contact for guests during their visit.
  • Respond to the needs of guests, troubleshoot problems, and help in urgent situations.


Logistical Support

  • Set-up, break down, and cleaning of event spaces.
  • Stock inventory and clean and maintain conference supplies in meeting rooms and storage spaces.
  • Willingness to help guests with basic tech support, including projectors and internet. 



  • Identify, prioritize, and complete projects independently.
  • Assist Conference Operations Managers, Coordinator team, and Facilities team with daily duties and projects and perform other related duties as assigned.


Food Service

  • Support kitchen staff in set-up, service, and clean-up for all Guest Experience dining hall meals.
  • Attend to guest questions and requests during meal services.



  • $20/hr
  • Medical, dental, and vision insurance
  • Option for a 403b retirement plan
  • Paid, training days, and sick leave.



Who You Are:

We are looking for candidates who have:

  • Six months to one year experience in a customer service related field and/or training.
  • Strong customer service and interpersonal skills.
  • Ability to work as part of a team with a positive attitude.
  • Demonstrate ability to self-supervise
  • Demonstrated commitment to equity and inclusion in the workplace.
  • Flexibility to work various hours throughout each week, including weekdays, weekends, early and late shifts.
  • Hold a valid driver's license.
  • Must be able to regularly lift and/or move up to 25 pounds.

*All NatureBridge Employees are required to be vaccinated against COVID-19. Final shot must occur 15 days or more before the start date. Here is the link to our full policy: NatureBridge COVID-19 Vaccination Policy. You must also pass a background check in order to be eligible for employment.

Why should you join the NatureBridge team?

  • We are a mission-driven organization that values your contributions and supports you in making a positive impact on people and the environment
  • You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
  • You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants

How To Apply:

NatureBridge is an Equal Opportunity Employer. Submit your application to our Online Career Portal.