9689 - Employment Specialist (Assertive Community Treatment)
Job Details
Clackamas Health Center - Milwaukie, OR
Full Time (30+ hrs. or more)
$18.21 - $19.96 Hourly
Community Services & Outreach

This is a full time position at 40 hours per week, Monday through Friday, 8:30 am to 5:00 pm. The position is a combination of remote and in-person work. However, client services are provided face to face whenever possible. The person in this role is expected to provide direct, in-person services to clients on-site. There are on-call duties as a part of this position. 


The Employment Specialist works as a member of the interdisciplinary Assertive Community Treatment Team (ACT), and supports a shared caseload of adults with severe mental illnesses and addiction issues in obtaining and maintaining employment, while supporting a Trauma Informed Care environment. With the high prevalence of trauma among individuals receiving mental health services, it is required the Employment Specialist understand the effects of trauma on health, coping, and other aspects of the lives of those we serve. The Employment Specialist is responsible for all areas of employment including job development, career exploration, employment preparation and skill-building, assistance in finding employment, and job retention. This position will work closely with other service providers and members of the ACT Team to coordinate services and ensure ongoing supports. This position utilizes rehabilitative clinical practices and will work with other service providers in helping the client develop, establish and maintain employment. The position additionally involves participation and implementation of program goals and objectives to promote a strengths-based, client centered approach in assisting clients achieve individual goals.


Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

  • Provide assistance to individuals in identifying areas of employment interest using Strengths-Based orientation.
  • Provide ongoing individual support and encouragement to individuals.
  • Match job seeking clients and employers using a variety of professional job placement skills and resources.
  • Provide retention services including on site job coaching to ensure individual success and employer satisfaction. Explore with the employer and the individual available alternatives to address barriers and focus on job retention.
  • Provide client assessment and develop employment/training plans. Monitor individual progress. Provide individual counseling and guidance to individuals in developing career and/or employment goals.
  • Collaborate with community resource agencies and associated program team members to remove barriers, provide intervention, and make referrals for other needed or appropriate issues.
  • Educate individuals and support systems (when appropriate) about benefit eligibility and how working may affect benefits.
  • Participate in compliance, quality assurance, and quality improvement as directed.
  • Documents and maintains clinical records in a manner that assures compliance with all agency policies and procedures and local, state, and federal regulations. Maintains accurate and up-to-date documentation as required, associated with billing, assessment, treatment, clients progress and other activities. Completes electronic medical records (EMR) as required using Cascadia software.
  • Develop and maintain professional relationships with employers.
  • Provide crisis assessment and intervention, including on-call crisis response (shared responsibility among team members). Follow emergency protocols/procedures and coordinate interventions with the treatment team, which support a trauma informed environment for clients and staff.
  • Transports clients when appropriate in job search and development activities, including other appointments, which connect them to community resources, services and pro-social activities.
  • Assess client behavior and supports appropriate service plans. Work with the ACT Counselor III to obtain client information: a) to establish the clients behavioral health needs, b) determine risk/needs and required level of cognitive behavioral interventions to mitigate risk factors, and c) support interventions and a plan for linkage or reengagement in community resources.
  • Evaluate the effectiveness of treatment plans in order to recommend alternate strategies as necessary.
  • Demonstrate clinical knowledge and expertise to facilitate overcoming barriers unique to people with mental illness in securing employment opportunities.
  • Provide strength based supportive counseling focused on minimizing illness and maximizing client strengths.
  • Respects and honors client rights and responsibilities and demonstrates professional boundaries and ethics.
  • Demonstrate responsibility for safety of consumers and/or program participants, staff and property.
  • Become familiar with fire regulations and evacuation procedures.
  • Adheres to mandatory abuse reporting laws and HIPAA requirements.
  • Performs other duties as assigned


Requires a QMHA: a Bachelor's degree in a behavioral science field from an accredited college or university or three years of full time professional experience working in the mental health related field or a combination of education and experience equal to three years.


Preferred: One year of working experience in employment services (I.e. Vocational Rehab., Job Coach, and Employment Specialist). 

Specialized Knowledge, Skills and Abilities:

  • Ability to conduct Mental Status assessments
  • Must understand recovery model, motivational interviewing, illness management and recovery, evidence based practices, and strength based case management philosophies and strategies.
  • Proficient in operating computer hardware and software (including EMR software).
  • Ability to enter and retrieve data and to prepare simple reports.
  • Must be able to perform CPR and First Aid. CPR/First Aid certifications are required and must remain current.


Must have access to a personal vehicle and be comfortable transporting clients in a community setting. Possess a valid drivers license, three-year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.


Working Conditions

Work is performed primarily out in the community working with clients, and often working within the clients personal residence. Daily routines could be hectic and will require flexibility in scheduling and triaging client care. Meal periods and breaks are subject to interruption. Rotating on-call shifts will require the Employment Specialist to take at least a one-week shift per month, and will include the potential for crisis response. The nature of the work dictates that the employee is alert and attentive during his or her assigned shift. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise and contaminants. The majority of the work is performed during normal business hours with potential of a staff schedule including Saturday or Sunday shifts.

Mental Demands:

The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The Employment Specialist must have the ability to quickly assess and respond to concerns related to interpersonal and environmental safety. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.

Physical Demands:

Include activities and structure which assist clients in learning skills and techniques associated with obtaining and maintaining employment. It is required that the Employment Specialist be approved to provide transportation utilizing agency vehicles or personal vehicle in order to meet clients out in the community. The Employment Specialist must have the ability to assist the team in providing safety to all clients and staff in potentially volatile situations.


Cascadia is an Equal Opportunity. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or peopleandculture@cascadiabhc.org


This position is represented by a labor union.