IT Client Development Specialist
Job Details
Nashville - Nashville, TN
Optional Work from Home

The General Council on Finance and Administration (GCFA) announces a search for a IT Client Development Specialist position. This position will be responsible for facilitating relationships with customers of GCFAs support services, focusing on Information Technology (IT) customer relationships. This role coordinates communication and planning between customer and project teams or other IT resources, as well as assists with the Request for Proposal process.


GCFA serves The United Methodist Church through financial and administrative ministries that enable the fulfillment of the mission of the Church. The Connectional Relations department builds relationships with United Methodist churches, organizations, agencies, annual conferences, and affiliated organizations, and connects them to GCFAs products and services.


The Agency seeks an experienced professional with a proven record of ensuring customer engagement and satisfaction. Will be responsible for identifying appropriate resources, depending on customer needs. This roll also collaborates with customers to promote business knowledge of IT processes, roles, and procedures.


Essential Functions:

  • Develop and execute sales/growth strategy, proactively prospect throughout the United Methodist Connection.
  • Establish a presence in the United Methodist Connection by participating in meetings, events, collaborating with the United Methodist Information Technology Association (UMITA), and other United Methodist constituent groups.
  • Cultivate productive and influential relationships with customers, including General Agency IT staff, Annual Conference IT staff, UMITA members, and United Methodist constituents.
  • Provide effective presentations to all external and internal constituents.
  • Lead internal team meeting preparation for external sales efforts, and all stages of prospect meetings.
  • Provide feedback to GCFA departments regarding customers' emerging or unmet service needs, with a specific focus on IT needs.
  • Focus on client satisfaction and understanding their business needs, workflows, and priorities.
  • Manage complex negotiations and position products, rate levels, and expanded product portfolios to increase sales and maximize revenue.
  • Responsible for maintaining working knowledge of all GCFA support services and act as primary contact for IT services.
  • Seek opportunities to assist in problem solving and provide solutions to constituent groups.


  • Bachelors degree in Computer Science, IT, business, or similar field is required.
  • One to three years industry experience in sales position required.
  • One to three years related IT sales experience with an emphasis on solution selling within the managed services, and/or cloud/software and/or technology security services market is highly desirable.
  • A proven track record of consistently meeting and/or over-performing quota.
  • Outstanding prospecting and consultative selling skills.
  • Effectively manage pipeline of opportunities, forecast revenue, and close opportunities.
  • Experience navigating complex selling situations involving senior level managers, procurement, compensation and finance, and IT.
  • Strong verbal & written communication skills ability to understand and articulate use of products, systems and services provided and supported by GCFA.
  • Previous experience with Microsoft Office products is required.
  • Familiarity with project management systems and disciplines highly desirable.
  • Ability to travel to customer meetings or corporate events when required.
  • Understanding of or willingness to learn UMC polity and organizational structure is essential. UMC Member is preferred.



  • This position allows for remote work.
  • Generous paid vacation and sick / personal leave!
  • Twelve paid holidays!
  • Excellent health, welfare, and retirement benefits package!


Go to link to apply:

Closing Date: When position is filled


GCFA is an Equal Opportunity Employer and actively seeks and encourages applications from minorities, women, and individuals with disabilities. All offers of employment are subject to the applicant successfully completing background, reference, and other applicable checks.


No Staffing Agencies or Recruitment Firms