Merchant Account Maintenance - Administrative Assistant
Job Details
Corporate Office - Cleveland, OH
Full Time
Admin - Clerical

Electronic Merchant Systems (EMS) is one of the nation’s largest independently owned bankcard processing companies. In business since 1987, Electronic Merchant Systems is a credit card processing company with a national presence and our Corporate Headquarters on Rockside Rd. in Independence, Ohio. EMS facilitates businesses big or small with the ability to accept all major credit and debit card brands. In addition to offering the ability to accept major credit cards as payment we also offer loyalty and gift, and check processing programs utilizing various processing solutions to meet market demands.

Job Description:
EMS is seeking an Administrative Assistant that thrives in a fast paced environment at our Independence, Ohio location. The role of an Administrative Assistant demands constant focus and commitment to the gathering, processing, and various data entry maintenance of merchant accounts with EMS. Additionally because our industry is dynamic, and fast-paced this position requires a commitment to learning about our industry and business, and expanding upon established office and clerical knowledge.

Job Duties:

  • General account maintenance through various internal and external systems
  • Close merchant accounts in internal and external systems
  • Gather, file, save and scan documents when necessary
  • Interpret and route information to various teams as needed
  • Respond and process emails pertaining to job function
  • Research and compile information related to financial or administrative related issues
  • Provide constructive feedback on process methods and suggest improvements
  • Update and maintain daily reports through Word and Excel
Skills Needed
  • Motivated and able to work under minimal supervision
  • Able to type between 12,000-18,000 KPH (40 – 60 WPM)
  • Must be organized, detail-oriented and able to prioritize work accordingly.
  • Must be able to craft clear and concise business related correspondence via email, and possess strong verbal communication skills to accomplished assigned tasks.
  • Power user skills in Microsoft Office software applications (Word, Excel, Outlook, PowerPoint)
  • Maintain a positive attitude with co-workers and management
  • All other duties as assigned
This video will give a little insight into why you should join our sales team.