Program Coordinator
Job Details
Program Coordinator

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.


PROGRAM OVERVIEW (Relay, Gotham Center)


Division/Program Description:

The Bureau of Alcohol and Drug Use Prevention, Care and Treatment (BADUPCT) works to reduce morbidity and mortality related to alcohol and substance use among New Yorkers through contracting and oversight of prevention, treatment, harm reduction, and recovery and support services; policy analysis and development; epidemiology, surveillance, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration.

Relay, a nonfatal overdose response system, is an initiative providing 24/7 support to individuals transported to hospital emergency departments (EDs) following a non-fatal opioid overdose. A Wellness Advocate will visit patients in the ED to provide immediate support and overdose prevention training following an overdose event and offer ongoing support and linkage to care for a maximum of three months after hospital discharge.


Reporting to the Program Manager, the Program Coordinator will be responsible for the following:

  • In collaboration with the Program Manager and Wellness Advocate Supervisors, coordinate and maintain the development of hospital-specific resource and referral guides, which will include relevant community-based organizations, substance use treatment providers and primary care contact and referral information
    • Identify community organizations that Relay should collaborate with and aid in creating those relationships. Meet with community organizations to engage them in Relay
  • Coordinate the programs resources provided to the community, including naloxone, harm reduction and overdose prevention materials; and regularly track, re-order, distribute, and assemble the program resources
  • Coordinate staff recruitment efforts with community-based organizations, including harm reduction organizations such as Syringe Service Programs, peer training programs, as well as FPHNY. Manage the screening and hiring process for all incoming Relay staff. Screen resumes of Wellness Advocates, keep track of qualified candidates, conduct phone and in-person interviews, and check references of candidates
  • Monitor Relays notification system, including the daily incoming calls to the hotline from NYC hospital staff, and liaise with the Program Manager and Wellness Advocate Supervisors about any issues
  • Coordinate and implement daily and monthly hospital coverage for Relay and ensure it is reflected in relevant automated systems
    • Create daily coverage schedules of full time Relay Wellness Advocates and communicate coverage changes to all staff including dispatchers. Troubleshoot any daily coverage changes or staffing needs by working with the supervisors and Program Manager
    • Plan the monthly staffing coverage in collaboration with the Program Manager and Operations Coordinator. Issue monthly availability surveys to overnight/weekend staff and monitor its completion. Use staff responses to troubleshoot any overnight/weekend coverage changes and needs throughout the month, working to fill those needs with the guidance of the supervisors using the existing workflow
  • Represent Relay in intra-Bureau and Divisional workgroups and meetings and liaise and present to community coalitions

Other duties or tasks may be assigned on an as-needed basis


  • Be able to work independently, have excellent oral and written communication and organizational skills, and be a flexible team player. The candidate will also be detail- oriented with outstanding organizational skills
  • Ability to multi-task in a fast-paced, high-volume environment, with proficiency in Excel, Access, Word, PowerPoint, and Visio
  • Knowledge of substance use, harm reduction, and drug treatment resources
  • Sensitive to diverse ethnic, racial, and cultural backgrounds, gender identities, sexual orientations, and socioeconomic conditions. Committed to ensuring that all people who use drugs have an equal opportunity to achieve their full health potential

Selected candidate must be able to provide proof of COVID-19 vaccination.


Gotham Center, 42-09 28th Street LIC, NY 11101



35 hours per week. This position will be funded through 6/30/2022, with possibility of extension. This position is schedule from 9am-5pm hours of work.




This is a full-time position with an annual salary of $64,000. FPHNYC offers a comprehensive benefits package. The salary range for this position is commensurate with experience.



There is potential for this position to transition to DOHMH and therefore candidates must meet DOHMH eligibility requirement including NYC residency.


To apply, submit a Resume, with Cover Letter, including how your experience relates to this position. We ask that you do not contact our staff directly and no phone inquiries please. Applicants who best match the position needs will be contacted.


The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.