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Partner Coordinator

Job Details

Job Title: Partner Coordinator         

Department: EMS

Location: Remote

Reports to: Account Manager

 

Who You Are 

The Partner Coordinator manages the day-to-day tasks and processes that support the client’s strategic marketing and/or enrollment management plan including, but not limited to, budgets and billing processes, deadlines and production traffic flow, creative approvals, and client relationships. The Partner Coordinator will report to the VP of Account Management and supports the client portfolios for the Fee for Service (FFS) team to ensure client satisfaction.  
 

If you have a keen eye for detail, excellent problem-solving skills, and a knack for building strong relationships, we'd love to hear from you!

 

Here are the abilities that we seek out: 

  • Develops and maintains strong relationships with clients by gaining in depth knowledge of the client’s strategy, delivering excellent customer service, and knowing key client contacts, decision makers, and end users to facilitate execution of client services.
  • Develops and maintains strong relationships with co-workers and internal business partners to facilitate execution of client services.
  • Focuses on project management of work required for client; completes tickets, work orders, action requests, and other processes to manage the internal creative projects from start to finish.
  • Ensures project deadlines are established and communicated to the appropriate parties, then monitors progress, proactively communicating changes as needed.
  • Completes client’s billing processes. 
  • Provide regular updates on status of activities and workflow to the Account Manager, external partners and other relevant internal teams and constituents.
  • Serve as primary administrative role
  • Assists in facilitation of client visit prep and logistics – meeting notices, catering, etc.
  • Document preparation for meetings
  • Primary responsibility for recaps, documentation and archiving of information
  • Maintain and update task lists for all activities required for clients
  • CRM administrator for Client information

Who We Are   

EducationDynamics 

EducationDynamics is the transformative strategic partner that helps schools meet the challenges and opportunities of serving the Modern Learner. Our mission is to expand opportunity through education by helping colleges and universities understand, engage and serve all students. With services that include marketing, enrollment management, market research, inquiry generation, consulting and student retention, we have dedicated the last 35 years to helping schools prosper as the largest provider of unbundled enrollment growth services.  

Our ability to design and execute on a cohesive and unified brand to better serve the Modern Learner is further strengthened by the specialized expertise of our sister companies, RW Jones Agency and Rankin Climate. These two entities allow us to offer a broader and more impactful range of solutions. 

What You Offer 

 

Education

  • Bachelor’s degree in Marketing, Communications, Advertising, or related field or experience, preferred but not required

Experience  

  • Has 1-3 years demonstrated experience with the following:
  • Managing projects or events from concept to completion including logistical, analytical, and customer facing aspects
  • Balancing the priorities and demands of multiple projects utilizing time management skills to prioritize workload and achieve goals
  • Maintaining defined standards through quality control processes
  • Providing excellent customer service
  • Building relationships at all levels
  • Managing the work progress and product of others
  • Writing and editing proposals and presentations
  • Proficient in Microsoft Office Suite (Outlook, Word, Power Point) with advanced skills in Excel.

Special Requirements Specific to Job

  • Demonstrated critical thinking, decision-making, and problem-solving skills
  • Excellent written and verbal communication skills including the ability to successfully work with all levels of management
  • Ability to manage multiple projects and priorities at one time and meet deadlines
  • Ability to resolve conflicts and manage stress

Preferred Skills

  • Internship or previous agency experience
  • Understanding of the higher education sector
  • Experience with Salesforce.com, and Trello is a plus

 

What We Offer 

Our Core Values:  

 

Working Together 
We value the people we work with and genuinely enjoy the work we do together. 

 
Working with Standards 
We hold ourselves to high standards. 

 
Driving Great Outcomes 
We focus on achieving results and making a real impact. 

 

 

Our Commitment to Advancement  

At EDDY, we value learning and aim to provide a space for everyone to grow and share their knowledge by giving tuition reimbursements for expenses incurred through accepted universities. With this approach taken, we also recognize the hard work of our team members and promote them when these accomplishments present themselves.  

 

 Other advantages to working at EDDY include:  

  • Medical, dental and vision coverage  
  • 401K Plan  
  • Remote work or flexible schedules  
  • Unlimited Paid Time Off (PTO)  
  • Training and growth opportunities  

 

Physical Factors  

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

 

  • Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  
  • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.  
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