Job Title: Partner Coordinator
Department: EMS
Location: Remote
Reports to: Account Manager
Who You Are
The Partner Coordinator manages the day-to-day tasks and processes that support the client’s strategic marketing and/or enrollment management plan including, but not limited to, budgets and billing processes, deadlines and production traffic flow, creative approvals, and client relationships. The Partner Coordinator will report to the VP of Account Management and supports the client portfolios for the Fee for Service (FFS) team to ensure client satisfaction.
If you have a keen eye for detail, excellent problem-solving skills, and a knack for building strong relationships, we'd love to hear from you!
Here are the abilities that we seek out:
- Develops and maintains strong relationships with clients by gaining in depth knowledge of the client’s strategy, delivering excellent customer service, and knowing key client contacts, decision makers, and end users to facilitate execution of client services.
- Develops and maintains strong relationships with co-workers and internal business partners to facilitate execution of client services.
- Focuses on project management of work required for client; completes tickets, work orders, action requests, and other processes to manage the internal creative projects from start to finish.
- Ensures project deadlines are established and communicated to the appropriate parties, then monitors progress, proactively communicating changes as needed.
- Completes client’s billing processes.
- Provide regular updates on status of activities and workflow to the Account Manager, external partners and other relevant internal teams and constituents.
- Serve as primary administrative role
- Assists in facilitation of client visit prep and logistics – meeting notices, catering, etc.
- Document preparation for meetings
- Primary responsibility for recaps, documentation and archiving of information
- Maintain and update task lists for all activities required for clients
- CRM administrator for Client information
Who We Are
EducationDynamics
EducationDynamics is the transformative strategic partner that helps schools meet the challenges and opportunities of serving the Modern Learner. Our mission is to expand opportunity through education by helping colleges and universities understand, engage and serve all students. With services that include marketing, enrollment management, market research, inquiry generation, consulting and student retention, we have dedicated the last 35 years to helping schools prosper as the largest provider of unbundled enrollment growth services.
Our ability to design and execute on a cohesive and unified brand to better serve the Modern Learner is further strengthened by the specialized expertise of our sister companies, RW Jones Agency and Rankin Climate. These two entities allow us to offer a broader and more impactful range of solutions.