Veteran Specialist- Main Office
Job Details
Entry
VCS Central Office - San Diego, CA
Full Time
High School
$16.00 - $16.00 Hourly
Negligible
Day
Nonprofit - Social Services
Description

BECOME A VALUED ASSET TO OUR TEAM! At Community Catalysts of California (CCC) we strive to create an impassioned and fulfilling environment for both our clients and employees. We have been in action for 30 years and have worked tirelessly towards generating a positive impact in our communities. Veterans Community Services (VCS) is a dimension of CCC that is dedicated to providing services for the military service members and Veterans of our nation. If you are interested in serving your community and our Central San Diego VCS office, please read ahead!

 

DUTIES AND RESPONSIBILITIES: The Veteran Specialist is the service provider who may be may be responsible for but not limited to:

  1. Provide community resources and referrals to meet the needs of our participants.
  2. Conduct outreach services towards program’s target populations (including street and shelter outreach).
  3. Pick up and deliver TFA checks to the payee.
  4. Assist case responsible person with re-certifications and exit procedures.
  5. Assist program applicants and/or participants with collecting documents as needed.
  6. Track screenings and participant contacts in an accurate and timely manner.
  7. Provide direct service assistance to participants under the direction of the case responsible person.
  8. Conduct follow along and follow up services to current and former participants.
  9. Provide data entry (service transactions within HMIS) and enter case notes within HMIS.
  10. Maintain accurate and up to date participant filing.
  11. Maintain positive communications and relationships with his/her supervisor, participants, employers, landlords, partnering agencies, involved members of families and other individuals in the community.
  12. Transport participants as needed to and from appointments.
  13. Provide direct service as needed and required.
  14. Perform all job related duties as assigned.

 

Form Connections. Find Meaning. Foster Success.

Qualifications

SKILLS & EDUCATION REQUIREMENTS:

  • A Veteran Specialist must be 18 years of age or older with a minimum of a high school diploma or its equivalent.
  • Appropriate and professional dress is expected.
  • This position requires a special aptitude for confidentiality, organizational skills and good interpersonal skills. The Veteran Specialist must provide excellent customer service.

 

PHYSICAL REQUIREMENTS: The Veteran Specialist may spend long periods of time in a sitting position (95% of the day). He/she/they will use a computer, which will involve repetitive finger, hand and wrist motion and being able to see the computer screen (95% of the day). Since the position calls for intake communication, the Veteran Specialist must have the ability to talk and hear (100% of the day). Other physical exertion could involve walking, climbing stairs, lifting, stretching, bending, and etc. (10% of the day).

 

OTHER REQUIREMENTS:

  • The Veteran Specialist may occasionally need to make on-site visits to participants where they are (shelter, streets, day program, in-home, family’s home, motel, etc.), agencies, and employers. Often these on-site visits are at a distance from the office, where no regular means of public transportation exists.
  • Overnight travel is rare, but may be required for training and as part of the program.
  • An Intake Specialist may transport a participant as part of his/her job duties.
  • A reliable means of transportation, valid California licensing and insurance is required.
  • He/she/they must successfully pass a screening for illicit drug use prior to employment.
  • He/she/they must possess a record clear from past criminal activity and submit to a Department of  Justice Criminal activity background check.
  • CCC’s client case management platform requires employees to utilize a mobile smart device(i.e. cell phone/tablet) with reliable internet connectivity and data to complete certain essential job tasks. This position requires the employee to have a mobile smart device available to perform certain required essential functions, for which reasonable reimbursement is provided to the employee.
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