Adventure Course Specialist
Job Details
Experienced
Recreation Center - The Woodlands, TX
Part Time
2 Year Degree
$15.74 - $17.90 Hourly
Any
Description

SUMMARY

Assists with the operation of The Woodlands Township Adventure Course and related programs and services. Assists to ensure compliance with ACCT standards and risk management practices.  Assists with the collection of fees, maintenance of equipment, marketing efforts and report development by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. (Other duties may be assigned.)

  • Assist with the implementation and adherence to the standards for the Adventure Course as set forth in ANSI/ACCT 03-2019 Challenge Courses and Canopy/Zip Line Tours Standards and updates.
  • Assists with the implementation and evaluation of the Course Business and Operational Plan ensuring the course meets is financial goals
  • Assists with the development, facilitation and evaluation of the staff training program for the facility which meets or exceeds the ANSI/ACCT 03-2019 Challenge Courses and Canopy/Zip Line Tours Standards (and updates).
  • Obtain Level I Certification from ACCT (Association of Challenge Course Technology) within one year of employment
  • Assists with the development of weekly, monthly, quarterly and annual reports on attendance, revenue, usage, marketing effectiveness/cost, social media and cost recovery.
  • Implement programs related to the use of the Adventure Course
  • Welcome and assist visitors or direct them to the appropriate staff member, including fitting customers with harnesses, helmets and other required gear
  • Provide on course assistance to customers which includes but is not limited to: addressing questions/fears, spotting issues with gear, and assisting customers off the course if not able to continue
  • Collect fees for course usage, programs and other services offered by the Adventure Course and the Parks and Recreation Department.
  • Recommend, plan, promote, coordinate, and run all aspects of programs and special events for all age groups and the special needs population.
  • Maintain file of user contracts, insurance verification and permits.
  • Prepare promotional material pertaining to facility use, fees, policies, etc.
  • Answer phones; answer routine questions or direct call to appropriate staff member; take message as needed.
  • Promote department programs and services to residents in person and by phone.
  • Responsible for money handling, cash reports and deposits.
  • Utilize Registration/Reservation software assist with daily operations.
  • Assist front desk staff in answering phones, helping walk-up customers, renting equipment, making reservations and taking program registration.
  • Perform facility opening and closing procedures for the Adventure Course and any off-site facility used for programs.
  • Safety sensitive position subject to the Random Drug Screen Policy.
  • Must meet and maintain the requirements of the Driver Safety Policy.
  • Must be comfortable climbing and working at heights of up to 50 ft.
  • Employee will be required to work nights, weekends and holidays.
Qualifications

EDUCATION and/or EXPERIENCE

Required qualifications: Associate's degree (A. A.) or equivalent from two-year College or technical school; and over one year up to and including three years related experience and/or training; or equivalent combination of education and experience. Preferred qualifications: Bachelor’s degree in Parks and Recreation, Travel or Tourism; two years related experience.  Must be 18 years of age.

COMPUTER SKILLS

Proficiency in MS Office

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid Texas driver’s license and meet the driver safety requirements.  ACCT Level II Certification within one year of hire date.

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