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Accounts Receivable Associate II

Job Details

Headquarters - Baltimore, MD
Full Time

Description and Requirements

Maryland Auto Insurance is seeking a committed, enthusiastic candidate for an Accounts Receivable Associate position within the accounting department. Key qualities for success in this role include a desire for learning and understanding, professionalism, and the ability to collaborate well with the installment billing team. The Accounts Receivable candidate will be provided with relevant on-the-job training. Option for remote work with stipulations.


Job description includes:


I. Major Responsibilities:

  • Process customer payments in billing system
  • Share responsibilities with other team members answering department phone calls
  • Identify past due accounts from system reports, proceed with collection efforts
  • Research outstanding balance issues and resolve accordingly
  • Process policy endorsements and refunds on accounts
  • Document all work performed in accordance with department policies
  • Interact with policyholders and agents to answer questions and resolve issues
  • Additional responsibilities, system testing exercises or projects as needed


II. Other Required Knowledge/Skills/Abilities

  1. Self-motivated and task-oriented, able to work independently
  2. Keen eye for detail with strength in problem solving
  3. Ability to establish and maintain relationships with internal and external professionals
  4. Manage time efficiently and effectively in fast paced environment
  5. Manage various duties and projects simultaneously
  6. Basic knowledge/skill in the use of IT equipment/phone system, office practices and procedures
  7. Ability to comply with the rules and processes as outlined in unit manuals and company rules as well as Maryland law
  8. Ability to adapt to changes in laws, policies, rules, guidelines, and procedures

III. Education and Experience Required:

  • Education Required: 2- or 4-Year Degree or Related Work Experience
  • Experience preferred: Three years of relatable work experience. Education at an accredited college or university may substitute for the required experience at a rate of thirty credits to one year of experience. Knowledge of premium finance software is a plus.


Qualified applicants should possess strong technical and organizational skills in addition to excellent written and verbal communication skills. A high level of integrity, accuracy, dependability, enthusiasm, and confidentiality.