Subrogation Claims Representative
Job Details
Headquarters - Baltimore, MD
Admin - Clerical
Job Description and Requirements


Maryland Automobile Insurance is looking for a talented Subrogation Specialist to join its dynamic team of Arbitration and Subrogation professionals in Baltimore, Maryland.

This position will be responsible for recovering monies due to Maryland Automobile Insurance from responsible parties, including uninsured motorists and insurance companies. The Subrogation Specialist will manage a steady case load of Subrogation files. The Subrogation Specialist may manage arbitration and be responsible for recovery of consumer subrogation claims.

The successful candidate will negotiate payment in full, settlement in full, or a payment plan based upon requirements. Work may include pursuing applicant arbitration, defending respondent arbitration and Counter Claims.

Duties will include attending hearings, mediations, settlement conferences, pre-trial hearings and fraud trials. We are seeking new team members who demonstrate empathy and professionalism on the phone with consumers.

If you have solid written and verbal communication skills and are comfortable on the phone then this is the position for you!

Qualifications and Requirements:

  • Subrogation and/or Arbitration experience preferred.
  • Auto insurance background preferred
  • Strong written and verbal negotiation skills required.
  • Experienced, professional and creative writing skills and the ability to effectively communicate and persuade by printed word.
  • Must demonstrate the ability to write a professional contention.
  • Ability to work independently and professionally.
  • Professional demeanor and dependability.
  • Accuracy and attention to detail.
  • Critical thinker
  • Exercise considerable independent judgment
  • Strong organizational skills and the ability to prioritize and multi-task
  • PC skills required
  • Basic math skills

Ability to be receptive and responsive to change and to embrace continuous improvement

Additional Information

Familiarity with the Maryland statue that applies to the creation and operation of Maryland Auto Insurance and the fraud statue is preferred.  This is a full time position reporting directly to the Subrogation Supervisor.  The successful candidate may be eligible for teleworking. 

For consideration, submit resume and electronic application at by Friday, January 31, 2020.


Maryland Auto Insurance, a Property & Casualty insurance carrier and independent agency of the State of Maryland is located in the charming Locust Point neighborhood of Baltimore. We offer an excellent benefit package including comprehensive health and dental coverage, pension plan, 401(k) plan, and incentive program tied to strategic corporate and departmental goals. 


The Maryland Automobile Insurance Fund (Maryland Auto) was created by the legislature of the State of Maryland in 1972 and commenced operations on January 1, 1972.

Maryland Auto’s purpose is to provide automobile liability insurance to Maryland residents who are unable to obtain automobile insurance in the private market thereby reducing the number of uninsured motorists in the State. Maryland Auto is an independent agency of the State of Maryland and its enabling statutes are found in Title 20 of the Insurance Article of the Maryland Annotated Code. Maryland Auto does not receive state funds. Maryland Auto’s operating funds consist of revenues

Maryland Auto Insurance is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace.  We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA accommodation for an interview should request the accommodation when notified of a request to be interviewed.  Applicants must be United States citizens or eligible to work in the United States.