Peer Support Specialist (PSS)
Job Details
Certified Community Behavioral Health Clinic (CCBHC) - Dubuque, IA
Full-Time (30+)

We are GROWING!  Under CCBHC, we are expanding and opening A New Day walk-in behavioral health clinic.  This clinic will provide urgent, high-quality crisis behavioral treatment for people who are experiencing a mental health or substance-use crisis in our community.  Apply today to be a part of this groundbreaking opportunity!

About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. Were a place where compassion is commonplace. Where our passion soars and faith restores.

About the Program

The Certified Community Behavioral Health Clinic (CCBHC) aims to provide a comprehensive range of mental health and substance-use disorder services, with an emphasis on helping vulnerable individuals. These services include:

  • Crisis mental health services
  • Outpatient mental health and substance-use services
  • Screening, assessment, and diagnosis
  • Patient-centered treatment planning

This program will benefit uninsured, underinsured, and underserved residents in Dubuque and Jackson counties, by offering multiple services in a single location and creating a more accessible and seamless environment for clients. The clinics goal is to remove barriers and improve access to care and reduce wait times to give our clients quicker access to services.

Your Responsibilities

A Peer Support Specialist (PSS) is a person who is living well in recovery, who has experienced a loss of a significant role in his/her life due to the experience of serious mental or serious emotional disturbance, addiction, loss or trauma. The Peer Support Specialists primary responsibility is to encourage members to take control of their own health and wellness and to promote the concept of whole health. The PSS is responsible for providing support services and serving as an advocate to those enrolled in the program. A Peer Support Specialist will role model hope, personal responsibility, active engagement in education, self-advocacy and connection to community supports. Additional responsibilities include:

  • Support members in utilizing goal setting processes to further their recovery
  • Create and facilitate groups and activities to support recovery
  • Support members in creating a Wellness Recovery Action Plan (WRAP)
  • Utilize and teach problem solving techniques
  • Teach and role model the value of every individuals recovery experience
  • Develops/maintains a welcoming, trauma informed atmosphere
  • Complete all necessary paperwork for insurance and billing in a timely manner

What You Need

  • Personal experience with recovery
  • Ability to practice healthy self-care
  • Knowledge of, and experience in working with adults with brain health disorders
  • Completion of Peer Support Training Academy as soon as possible after hire date
  • Basic computer skills
  • Must be able to perform the essential functions of this position

Competitive compensation and benefits package including:

  • Heath insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Paid holidays
  • Tuition assistance
  • Staff development and training
  • Free onsite healthcare for employees and families

Additional Information

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job posting are not considered the minimum requirements necessary to perform the job, but rather as guidelines. A complete list of job duties may be requested at any time during the job application process. Offer of employment contingent upon successful completion of criminal background checks and drug screening. EEO Employer/Protected Veteran/Disabled