Senior IT Systems Administrator
Job Details
Corporate Headquarters - Omaha, NE
4 Year Degree
Information Technology

Core Bank is looking for a Senior IT Systems Administrator to join our team!  This individual will work hands-on in troubleshooting, configuration, maintenance, and operations of the company’s servers, hardware, applications, and systems.  Our IT Systems Administrators ensure maintenance, configuration, and reliable operation of systems, network servers and virtualization meet organizational needs. A Sr. Systems Administrator at Core Bank will wear a lot of hats in their role. Being able to multi-task and establish priorities is important, as well as good problem solving and analytical skills.  Working knowledge of virtualization, VMWare, or equivalent, as well as experience with scripting and automation tools is a plus. This position could have the opportunity to move into a management role.


An IT Systems Administrator's responsibilities include:

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Assist with implementing appropriate processes for data protection, disaster recovery, and failover procedures
  • Ensure servers, workstations, peripherals, communications devices and operating system/application software are properly configured for network operation, are on-line and are available to internal customers.
  • Work and troubleshoot assigned incidents daily to find resolution within the established service quality standard time frames.
  • Submit change orders for all changes made to network systems and actively work assigned tasks to complete change orders in a timely manner.
  • Participate and contribute in identifying standards, tools, and methods that IT should follow for proper internal control and governance processes
  • Define, plan for and track end of life for various PC groups. Includes performing yearly audits to identify potential replacements. Collect PC’s that have reached end of life and have been replaced. Sterilize hard drives, cannibalize when prudent, and otherwise prepare for disposition.
  • Backup to desktop and help desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Assist with support and maintenance of phone system including administration and configuration.
  • Adhere to information security policies and promote information security within IT and among Core Bank.
  • Support and promote the use of governance processes, including incident, problem, change, release, and configuration management.
  • Must comply with all company policies and procedures, applicable laws and regulations.
  • Attitude is taken that users of technology are actually “customers” of the IT department and that the utmost priority is to promptly serve these customers, treating them as customer, being tactful and considerate and working as a team; while still maintaining security and regulatory compliance.
  • Participate in on-call rotation, providing off hours support as required. 
  • Works independently without daily supervision of tasks.
  • Is able and willing to adapt to changing priorities and responsibilities.  Able to adjust personal style to changing environment.  Maintains focus and intensity, and remains calm, optimistic and persistent even under adversity.
  • Willing to stay and complete work when needed even when beyond normal work hours.
  • Maintain strict confidentiality in all aspects of support, especially while handling sensitive and highly personal information and data for employees and the organization.
  • Other activities, duties or responsibilities that are required of the employee may be assigned.
  • Bachelor's degree in information technology, computer science, computer engineering or related field is required
  • Four or more years of progressive Information Technology experience
  • Systems administration experience required
  • Personnel management experience preferred
  • Ability to analyze technical problems, determine root cause and develop remediation strategies for permanent resolution
  • Excellent listening, verbal and written communication skills
  • Experience with Microsoft products and operating systems, Citrix, VPN, remote setups and deployments, etc.
  • Experience with mobility management, Exchange, Active Directory, Office 365 and wireless solutions.


Core Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.