Senior IT Systems Administrator
Job Details
Experienced
Corporate Headquarters - Omaha, NE
Full Time
4 Year Degree
Banking
Description

Core Bank is looking for a Senior IT Systems Administrator to join our team!  This individual will work hands-on in troubleshooting, configuration, maintenance, and operations of the company’s hardware, applications, and systems.  Our IT Systems Administrators ensure that operating systems, hardware, software systems and related operating procedures are updated to meet organizational needs.

 

As a senior level position, this role has the opportunity to become a management position.

 

An IT Systems Administrator's responsibilities include:

  • Adhere to information security policies and promote information security within IT and among Core Bank.
  • Support and promote the use of governance processes, including incident, problem, change, release, and configuration management.
  • Perform analysis of system needs; contribute, coordinate and facilitate the design, architecture, integration, and installation of products and services.
  • Ensure servers, workstations, peripherals, communications devices and operating system/application software are properly configured for network operation, are on-line and are available to internal customers.
  • Work and troubleshoot assigned incidents daily to find resolution within the established service quality standard time frames.
  • Submit change orders for all changes made to network systems and actively work assigned tasks to complete change orders in a timely manner.
  • Participate and contribute in identifying standards, tools, and methods that IT should follow for proper internal control and governance processes
  • Define, plan for and track end of life for various PC groups. Includes performing yearly audits to identify potential replacements. Collect PC’s that have reached end of life and have been replaced. Sterilize hard drives, cannibalize when prudent, and otherwise prepare for disposition.
  • Define standard PC Configuration and assume responsibility for image definition and creation. All images are kept up to date with the newest patches and software. Assume overall responsibility for staging PC’s and preparing them for deployment. Asset tracking database is updated on a daily basis to reflect additions, deletions, or changes in PC inventory.
  • Assist with support and maintenance of phone system including administration and configuration.
  • Must comply with all company policies and procedures, applicable laws and regulations.
  • Attitude is taken that users of technology are actually “customers” of the IT department and that the utmost priority is to promptly serve these customers, treating them as customer, being tactful and considerate and working as a team; while still maintaining security and regulatory compliance.
  • Participate in on-call rotation, providing off hours support as required. 
  • Works independently without daily supervision of tasks.
  • Is able and willing to adapt to changing priorities and responsibilities.  Able to adjust personal style to changing environment.  Maintains focus and intensity, and remains calm, optimistic and persistent even under adversity.
  • Willing to stay and complete work when needed even when beyond normal work hours.
  • Maintain strict confidentiality in all aspects of support, especially while handling sensitive and highly personal information and data for employees and the organization.
  • Other activities, duties or responsibilities that are required of the employee may be assigned.
Qualifications
  • Bachelor's degree in information technology, computer science, computer engineering or related field is required
  • Four or more years of progressive Information Technology experience
  • Systems administration experience required
  • Personnel management experience preferred
  • Ability to analyze technical problems, determine root cause and develop remediation strategies for permanent resolution
  • Excellent listening, verbal and written communication skills
  • Experience with Microsoft products and operation systems, Citrix, VPN, remote setups and deployments, etc.
  • Experience with mobility management, Exchange, Active Directory, Office 365 and wireless solutions.

 

Core Bank is an equal opportunity employer.

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