Network Administrator, Information Technology Department
Washington - Washington, DC
Full Time

This position is geared towards someone who enjoys working with just about everything. Some examples of what you could be working with are: VMware, Windows Server, Microsoft 365, SharePoint Online, Azure and Azure Active Directory, Exchange Online, Intune, Meraki WAP’s, SOPHOS, SQL, AWS, Ecessa PowerLink and RingCentral. Though travel is not a requirement of this position, the possibility does exist to travel to remote locations to provide support to one of AC’s 42 overseas offices. In short, you’ll never be bored, and you’ll have the opportunity to work with several different aspects of technology. We’re a primarily Microsoft shop, but always looking for a free-thinking mind with outside-of-the-box thinking to enhance our services to our headquarters office, as well as our 300+ international end users.

You’ll be joining a team, in every sense of the word, who are completely dedicated to not just being the reactive support mechanism that IT is so often associated with, but rather a proactive force in carrying out the overarching mission of the organization. The position reports to Chief Information Officer.


The Network Administrator will be responsible to the CIO for following:

  • Maintain LAN, WAN and VPN connectivity.
  • Network security, protecting assets from internal and external threats.
  • Identify and remove bottlenecks in efficient network communication.
  • Maintain existing software and hardware, upgrading and/or patching as required.
  • Set up user accounts, permissions and passwords.
  • Administration of Azure and Azure Active Directory.
  • Administration of Intune.
  • Email/Exchange Online administration.
  • Disaster recovery and business continuity planning and execution.
  • Carry out data retention policies.
  • Respond to escalated support requests.
  • Maintain support documentation on all systems, including troubleshooting guides for support staff.
  • On-call after hours support as needed.

Required Skills:

  • Must have at least five years of professional experience supporting Microsoft networks in a business environment. 
  • Must have knowledge of advanced networking principles, including topologies, protocols, equipment, Layer 3 switching and routing.
  • Must have experience in building/repairing server hardware and peripheral devices.
  • Must have excellent communications skills, both verbal and written, and have excellent customer relation skills.
  • Must be organized and capable of multitasking, performing roles within a team, as well as the initiative to complete tasks independently.
  • Must have experience with recent versions of Microsoft Windows Server
  • Must have experience with Microsoft Exchange Online.
  • Must have experience with Active Directory and Azure Active Directory.
  • Must have a working knowledge of using SharePoint systems and their integration with AD.
  • Experience with the administration of Microsoft SQL Servers.
  • Experience with WSUS and Windows update strategies.
  • Experience with VMware.

Desired Skills:

  • Experience with VM’s, hypervisor from major cloud providers.
  • Experience with SOPHOS and Meraki appliances.
  • Experience maintaining Microsoft SharePoint environments.


If you do not have a passion for technology to help others achieve their goals, you need not apply


EQUAL EMPLOYMENT OPPORTUNITY – American Councils is committed to taking affirmative steps to enhance employment opportunities for minorities, women, veterans, and people with disabilities, and strives to ensure that meaningful employment and promotional opportunities are maintained for everyone. American Councils’ commitment to equal employment opportunity is based not only on federal requirements, but also on a longstanding commitment to maintaining a diverse workforce reflective of the communities in which we operate.




The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.