Case Manager - Brooklyn
Job Details
Callen-Lorde Community Health Center - Brooklyn - Brooklyn, NY
Full Time
High School
Health Care

Callen-Lorde is seeking a dedicated and flexible individual to join our staff as a Case Manager (CM). The CM is responsible for providing case management, treatment education, and counseling services to a diverse patient population, including people of transgender/gender non-conforming experience and HIV-positive individuals accessing medical and mental health services.  The CM will work closely with medical, mental health, and outreach workers to ensure that the full continuum of care needs of our clients are identified and appropriate services accessed, coordinated, and monitored.  The Case Manager will work full time at our Brooklyn clinic. Currently, due to the pandemic response, services are being provided both onsite and remotely, so this position will have to work at the Brooklyn clinic location as well as work from home to provide patient care.

Work Schedule/Salary:

Callen-Lorde’s Brooklyn site is open Monday through Saturday. This is a full-time position with morning, afternoon, and evening hours.  Salary will be accompanied by a comprehensive benefits package including an exceptional no-cost medical plan option for you, your domestic partner and/or your family, dental insurance, vision insurance, no-cost life insurance, short- and long-term disability insurance, Flexible Spending Account, TransitChek, a generous paid time off plan, and a 403B retirement savings plan.

  • High school diploma or GED preferred. In the absence of education credentials, experience in social services, case management, and/or health care will be considered.
  • Experience in medical/social services and entitlements work required.
  • Strong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs, and other Microsoft Office Programs.
  • Experience working with LGBTQIA populations.
  • Strong customer service orientation.
  • Familiarity with LGBTQIA, HIV, and health-related issues, and community resources.
  • Bilingual (English/Spanish) required.
  • Commitment to Callen-Lorde's Diversity, Equity, and Inclusion initiative. 
  • Commitment to the mission of Callen-Lorde. 
Why join our team?
Callen-Lorde is the global leader in LGBTQ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. We are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.