Digital Content Specialist

REPORTS TO: Director of Communications

REPORTING STAFF: n/a

FLSA CLASSIFICATION: Exempt

PAY RANGE: 53,000 – 55,000

POSITION OVERVIEW

The Digital Content Specialist is an organized, creative, and multi-disciplined creator who develops dynamic digital media that engages audiences around Chicago Shakespeare Theater’s productions and programs to drive ticket sales and fundraising, enhance brand recognition, and promote overall advancement of the institution. As a key member of the Marketing and Communications team, this position will work closely across departments to produce, capture, edit, and deliver videos, images, and other digital multimedia projects for CST’s website, e-communications, social media, and external distribution. The ideal candidate is a compelling visual storyteller with a creative eye for vivid and entertaining content and a vision for a cohesive brand identity.

Chicago Shakespeare Theater is deeply committed to creating and sustaining an organizational culture that values promoting a safe, supportive, inclusive and collaborative work environment.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform essential job functions.

• Models CST’s core values of service, ingenuity, and collaboration as well as its customer service ethos.
• Champions the organization’s commitment to a respectful, inclusive, and equitable workplace.
• Creates dynamic multimedia storytelling assets around CST’s productions and events, educational programs, lifelong learning initiatives, and community engagements for CST’s website, e-communications, social media, and external distribution.
• Plans, shoots, and edits video content—including trailers and animated ad spots for upcoming productions, short-form promotional videos based on artist interviews and behind-the-scenes capture, short-form documentary-style features for institutional initiatives, audience and participant testimonials, and other creative projects.
• Captures and edits photos of events, rehearsals, workshops, behind-the-scenes processes, and other Theater programming.
• Collaborates across marketing, communications, development, artistic, and education departments to create unified visual brand for content, from ideation and development to execution and evaluation.
• Manages multiple projects and deadlines, while navigating review and approvals processes. For sourced content, ensures all copyright obligations are met.
• Manages and maintains photo/video hardware, software, and equipment. Captures, organizes, archives, and distributes multimedia content.
• Aligns to CST’s brand guidelines, ensuring all content complies with the relevant brand and style guidelines and serves CST’s vision and strategic goals.

COMPETENCIES

• Service, ingenuity, and collaboration.
• Emotional intelligence.
• Mission-driven.
• Possess a creative eye for engaging and entertaining visual storytelling.
• Demonstrates strong technical skills in video shooting, editing, and digital content creation
• Skilled in project management and dependable at meeting deadlines
• Is an independent worker, able to juggle multiple projects with the ability to shift and be flexible.
• Scrupulous attention to detail.
• Excellent interpersonal, communication, and relationship management skills with the ability to effectively communicate with a wide spectrum of people.

WORK ENVIRONMENT

• Work hours are generally 9:00am- 5:00pm, Monday through Friday.
• Evening and weekend hours will be necessary to capture content at evening or weekend events and performances.
• Worksite is primarily at the CST facilities on Navy Pier in Chicago, IL but will at times work in other locations such as City Parks, schools, or other off-site venues.

PHYSICAL DEMAND

• Lifting up to 25 pounds unassisted, as this position could lift, carry and move video and camera equipment.