VCS -- Case Coordinator 2020
Job Details
VCS Central Office - San Diego, CA
Full Time
4 Year Degree
$20.40 - $20.40 Hourly
Nonprofit - Social Services

Join our wonderful staff today! 

Form Connections. Find Meaning. Foster Success.


Please read a little about our VCS Case Coordinator position and what some of the duties may entail. We look forward to meeting with you!


DUTIES & RESPONSIBILITIES: The VCS CC is the staff member chosen to be responsible for but not limited to perform the following essential job duties:

  1. Collaborate with Veterans and other team members to identify and secure affordable housing.
  2. Provide direct services to a wide range of Veterans and their families that are homeless or at imminent risk.  Individual Veterans may have mental health diagnoses, physical disabilities, substance abuse challenges and other factors that may arise.
  3. Responsible for weekly communications with each Veteran on the caseload.
  4. Develop Housing Stability Plans (HSP) and action steps to achieve and maintain permanent housing for Veterans.
  5. Work with Veterans to increase income to aid in housing stability.
  6. Maintain case notes in an accurate and detailed manner.
  7. Enter case notes within HMIS (Clarity) weekly for all communications with Veteran and/or collateral contacts.
  8. Manage all paperwork and meet all coinciding deadlines.
  9. Maintain positive and professional communications and relationships with Veterans/individuals, household members, and collateral contacts.
  10. Provide ongoing referrals and resources to Veterans throughout their time in the program and document on Referral Log and case notes.
  11. Completes all required training within required deadlines.
  12. Complies with all safety standards and practices.
  13. Perform all other duties as assigned.

WORK SCHEDULE: The VCS CC is expected to perform duties assigned during regular working hours. The duty hours of a VCS CC may depend on the needs of the participant. The VCS CC must be able to meet the schedule required by the participant. Occasionally, the VCS CC may be called upon to provide intervention and other services to participants in the evenings or on weekends. Unless otherwise stipulated, a normal workweek will be forty hours.




  • A Case Coordinator must be 18 years of age or older and possess a Bachelor's degree or three years of equivalent experience and/or educational equivalent in working with veterans and/or with individuals who have experienced homelessness and/or are at imminent risk of homelessness.
  • The individual must possess certification in a Red Cross approved First-Aid and CPR class; or successfully complete a Red Cross approved First-Aid and CPR class within 45 days of the date of hire.
  • He/she must successfully complete Community Catalysts of California’s training programs as assigned.


PHYSICAL REQUIREMENTS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.  In the community the employee will be working in community environments, employment sites and office environments. Potential exposure to noisy environments at job sites. Exposure to blood borne pathogens could occur. (Hepatitis B vaccines are offered to all employees at no cost to the employee.) Other physical exertion could involve walking, climbing stairs, lifting, stretching, bending, etc. Ability to lift 25lbs required.




  • The Case Coordinator must be capable of making on-site visits to participants, agencies and potential employers. Often these on-site visits are at a distance from the Office and no regular means of public transportation exists. Overnight travel is rare, but may be required for training and as part of a participant's program.
  • Occasionally, a Case Coordinator may transport a participant as part of his/her job duties. A reliable means of transportation, valid California license and insurance is required.
  • He/she must successfully pass a screening for illicit drug use prior to employment. He/she must possess a record clear from past felonious criminal activity and submit to a Department of Justice criminal activity background check.