Director of Assessment and Education Services
Job Details
Experienced
Washington - Washington, DC
Full Time
Description

FLSA STATUS: Exempt

PAY BAND: 6 Director

 

Summary:  

The Director of Assessment and Education Services directs and builds initiatives related to collecting and using data and assessments in education.  A primary effort in the department is the development, delivery and evaluation of proficiency-based second language assessments for multiple languages and programs. The Director also designs and advises on assessment-related projects of American Councils, including international development initiatives.

 

The position serves key stakeholder groups in the community, including language teacher associations for K-12 and higher education, school, college and university language departments; counseling, admissions, credential, and study-abroad offices; and international development agencies and national governments working to improve quality in education using assessments. Language assessments currently in the portfolio include college credit and placement tests such as the National Examination in World Language (NEWL®) and client programs requiring high-stakes proficiency assessments for advanced-level language and culture immersion programs. These language programs, which are often small in class size, train in the less-commonly taught languages of Arabic, Chinese, Hindi, Korean, Persian, Portuguese, Russian, Swahili, Turkish and Urdu.  The Director provides leadership to a team of in-house staff and external language consultants to ensure that all assessments meet professional standards and are administered efficiently.  

 

Responsibilities:

Organizational Representation and External Relations

  • Build and maintain key relationships in the fields of testing and credentialing, language acquisition, quality in K-12 and higher education, and global competencies
  • Represent the department and the organization at professional meetings; give presentations and/or participate in workshops in the field. 
  • Identify emerging priorities in collaboration with senior management and key partners and stakeholders, pursue new projects and secure funding.
  • Keep abreast of current literature and research in such topics as quality assessment in education, foreign language assessment, online assessment, testing and education quality, and internet-based learning.
  • Provide cooperative leadership in working with staff, consultants and cross-functional partners.
  • Serve as liaison to all clients to ensure that exams delivered meet their needs and expectations and make adjustments as needed, and that department capacity building projects are well-designed, monitored, executed and evaluated.

Organizational Representation and External Relations

  • Build and maintain key relationships in the fields of testing and credentialing, language acquisition, quality in K-12 and higher education, and global competencies
  • Represent the department and the organization at professional meetings; give presentations and/or participate in workshops in the field. 
  • Keep abreast of current literature and research in quality in education, foreign language assessment, online assessment, and internet-based learning
  • Provide cooperative leadership in working with staff, consultants and cross-functional partners.
  • Serve as liaison to all clients to ensure that exams delivered meet their needs and expectations and make adjustments as needed, and that department capacity building projects are well-designed, monitored, executed and evaluated.
  • Respond to emerging priorities as directed by senior management, and special requests from program directors and clients.

 

Project and Test Implementation/ Quality Control

  • Develop item and exam, and project administration procedures that produce all deliverables within deadlines and budget constraints.
  • Upgrade procedures as needed to address changing priorities.
  • Ensure compliance with ASTM F2889, “Standard Practice for Assessing Language Proficiency” or other industry norms as appropriate.
  • Document the test development framework for all assessments.
  • Document all procedural requirements for external consultants; maintain and publish “Manual of Procedures for Item Writers and Reviewers” or other guiding documents
  • Create an item QC process that ensures exam quality, including bias and fairness reviews and alignment to standards.  Assign responsibilities for the QC process and oversee performance of these resources; Participate in data reviews as available. 

Management and Leadership

  • Manage functional teams (i.e. psychometrics, IT) in the department to develop optimal requirements specifications and timelines.
  • Partner with the psychometrics team for test form construction meeting both content and psychometric constraints.
  • Work with psychometricians and external consultants to analyze statistical data to monitor test item and exam performance.
  • Partner with IT on user feedback, suggestions for upgrades and their rollout.
  • Provide integral input to assessment development schedules, staff, budget and tools (i.e. statistical reporting and IT system upgrades). 
  • Liaison with external language consultants for the target languages as needed for the development and review of test items and forms.
  • Plan and provide training to ensure that all resources engaged in item development (item writers, editors and language experts) have feedback and information needed to ensure that all work meets required standards.
  • Cross-train staff in areas including proficiency assessment, language education and program management; Set up and maintain professional development plans for in-house staff.
  • Develop and manage projects within budget; Determine resource use parameters of existing work and use these data to estimate the cost of future work.
Qualifications
  • Advanced degree in linguistics; Ph.D. or Doctorate preferred.
  • Advanced or higher proficiency in English and in one or more critical languages, such as Arabic, Chinese, Hebrew, Hindi, Korean, Persian, Portuguese, Russian, Swahili, Turkish and Urdu.
  • Demonstrate success pursuing new opportunities and building portfolios.
  • Experience in developing and/ or working with assessments of second language proficiency.
  • Management experience.
  • Proven effectiveness in a diverse work environment. 
  • Effective written and verbal communication skills.
  • Experience with USAID and and/or development bank projects preferred.

 

EQUAL EMPLOYMENT OPPORTUNITY 

American Councils is committed to taking affirmative steps to enhance employment opportunities for minorities, women, veterans, and people with disabilities, and strives to ensure that meaningful employment and promotional opportunities are maintained for everyone. American Councils’ commitment to equal employment opportunity is based not only on federal requirements, but also on a longstanding commitment to maintaining a diverse workforce reflective of the communities in which we operate.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

 

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