Accounting Support Specialist_Los Angeles
Job Details
California - , CA
Full Time
High School Diploma or GED Equivalent
Job Description & Duties

Intelliteach is a leading global service provider of Accounting and IT Services searching for talented and experienced legal Accounts Receivable portfolio management professionals. We offer a full range of business process outsourcing for IT and accounting professionals within the legal industry. The ideal candidate will share our values and have an interest in providing exceptional customer service to our clients. Intelliteach provides services to many of the largest Law Firms and Accounting firms in the US. Join a small company that believes in work life balance and who can offer many advantages over large corporations. We are currently seeking a Support Specialist to join our Los Angeles team.

Essential duties and responsibilities include, but are not limited to:

  • Tracking and reconciliation of daily cash receipts to billing system
  • Apply/allocate cash receipts, lockbox, ACH and credit card payments to accounts
  • Monitor and manage unallocated funds
  • Ensure that receipts, discounts and adjustments are accurately posted to the client accounts in a timely manner to meet department goals
  • Monitor status of client retainers and retainer billings
  • Process incoming and outgoing Trust account monies
  • Provide daily, weekly cash reports to management
  • Provide Admin support to the Receivables Analysts as needed
  • Complete special projects or perform other work-related tasks a assigned by the manager
  • Interaction with Clients Services Managers, Partners, Members, Associates, Executive Assistants, AR & AP teams, and Client Accounting Solutions Management
  • Email interaction to include, invoice copies, spreadsheets, bill and payment history, Statement of Accounts, monthly Accrual Summary for each client
  • Prepare forms and backup information, and email to the appropriate Inbox
  • Review Credit/Retainer balances, client deferred status, prepare Credit Memo’s, prepare write-offs, move or apply funds in Retainer or Unapplied
  • Follow up with billing attorneys and clients to provide excellent customer service

Knowledge, Skills, and Abilities:

  • Previous experience in accounts receivable environment of past-due receivables
  • Genuine and authentic emphasis on customer service excellence
  • Attention to detail with excellent analytical and problem solving skills
  • Ability to see something that needs to be done and getting it done 
  • Strong organizational skills
  • Excellent communication skills--written and verbal
  • Prepare reports and analysis as requested for internal and external contacts
  • Ability to interact and communicate clearly across a broad section of departments in order to resolve open items
  • Team player attitude



Required Experience:

  • MS office with strong knowledge in Excel and Word
  • 2+ years of accounts receivable, accounts payable and/or other accounting experience
  • An understanding of basic accounting and familiarity with accounting terms

Preferred qualifications:

  • Law firm experience in cash applications, collections, billing or accounts receivable, strongly preferred
  • Experience with 3E, Elite/Enterprise or Aderant
  • Degree in Accounting, Business or Finance 

This is a full-time position that includes a robust benefits plan. Benefits offered with this position include: competitive pay commensurate with experience, medical, dental, vision, 401k, paid holidays and paid time off.

Intelliteach is an Equal Opportunity Employer dedicated to workforce diversity and inclusion.