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RECEPTIONIST

Job Details

Parker - Parker, CO
Part Time

Description

Position Title:                 Receptionist
Department Name:         Operations

Organizational Level:      Support
Reports to:                       Operations Director
FLSA Status:                     Non-Exempt
Full/Part time:                 Part-time
Salary Range:                   $17 - $19/hour
Date:                                 May 2024

 

Summary/Objective: 

The Receptionist creates a positive, encouraging and welcoming atmosphere for people who come to Southeast and supports church staff and volunteers as needed.

 

Essential Functions:

  1. Answer phones and direct calls, along with performing administrative duties for the Operations Director.
  2. Receive and welcome guests as they come into the Church building; directing them and helping them to connect.
  3. Oversee the church and school calendar in the Church Database.
  4. Be the front line in collaborating with the community and Church Ministries regarding building/room usage.
  5. Oversee the accuracy of requests for setups and rooms in the scheduling database.
  6. Oversee invoicing and payments made for building usage, along with drafting Facility Use contracts for outside groups.
  7. Attend weekly calendar meetings and additional calendar meetings, as needed.
  8. Manage the Church and School Wayfinding signage.
  9. Assist the Operations team with administrative duties.
  10. Recruit, train, oversee and build community with the volunteers for coverage (both lunch and when out of the office) and the concierge desk.
  11. Check and distribute mail daily.
  12. Restock kitchen items at The Solomon Centre (Suites 201 & 202) and the Church.
  13. Keep front desk and Concierge communication notebooks updated.
  14. Perform other duties, as needed. 

 

Time Requirements:

This position will be completed in 32 hours (Monday through Thursday) from 8 am until 4:30 with a half hour break for lunch.  This position may require some evenings, weekends, holidays and annual staff retreat.

 

Work Environment:
This job operates in a professional office environment and uses standard office equipment such as laptop computers, desktop computers and telephones.

 

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to sit and/or stand for sustained periods of time; lift, push, pull items in excess of 30 lbs; walk and reach with hands and arms.

 

 

Qualifications

Requirements:

Professional/Education

  1. Experience in Reception, Customer Experience, or Administrative work preferred.
  2. Ability to manage confidentiality in all aspects of job.
  3. Must be able to handle delicate and sensitive calls and visitors in a professional, friendly, and gentle manner, in person and via the telephone.
  4. Knowledge of a multi-line phone system.
  5. Basic computer skills including Microsoft programs and Web-enabled programs.
  6. Strong attention to detail.
  7. Ability to manage multiple tasks with frequent interruptions.
  8. Must be able to work as a team member.

 

Spiritual

  1. A faithful, growing Christ-follower who is deepening their personal relationship with Christ, models this to others.
  2. A passionate desire to see people come to know, love and follow Christ in the context of real community.
  3. In agreement with Southeast’s Statement of Beliefs, Values, Mission and Vision.
  4. Desires to know and love God and wants to be used by God.

 

Personal

  1. Dedicated to the development of God’s people in their roles of discipleship, servanthood and outreach.
  2. Humble, credible, trustworthy, teachable and a self-starter.
  3. Demonstrates wise judgement in decision-making.
  4. Ability to live in and cultivate biblical community.
  5. Champions the pillars of Southeast and core values of the staff.  Values the culture of Southeast Christian Church.
  6. Adhere to Southeast’s Staff Expectations: (1) work hard; (2) deal with conflict biblically (Matthew 18); (3) have a "solutions-focused mindset" (propose solutions, not just identify problems); (4) engage in community, worship and growth by being in a life group and attending one Southeast church service each weekend; (5) biblically tithing to Southeast Christian Church; (6) no gossip; (7) lives a life of integrity; (8) has a positive attitude.   

 

Competencies:

Customer Focus, Ensures Accountability, Plans and Aligns, Optimizes Work Processes, Communicates Effectively, Builds Networks, Interpersonal Savvy, Collaborates, Manages Ambiguity, Situational Adaptability, Demonstrates Self-Awareness, Instills Trust

 

 

This description indicates the general level and nature of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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