Security Guard
Job Details
Entry
Seascape Resort - Aptos, CA
Part-Time
Undisclosed
Undisclosed
None
Undisclosed
Undisclosed
Description

SUMMARY: The Security Officer provides for the safety and security of the Resort, guests, and employees of the Resort during day and night.  Is familiar with and complies with the Resort’s mission and service standards and philosophy in performing all key areas of accountability and other essential duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Follows safety and security policies and procedures at all times.
  • Patrols property’s grounds.
  • Ensures all public access doors are locked.
  • Ensures all banquet room doors are locked.
  • Responsible for reporting any suspicious activity to the local Sheriff Department.  Risk should not be taken that might endanger the employee.
  • Responsible for maintaining clear and concise logs of all nightly occurrences, suspicious activity, or anything out of the ordinary or requiring follow up.
  • Responds to guest requests quickly and courteously as needed and directed by other departments.
  • Performs all duties in a safe manner and reports all accidents to supervisor immediately regardless of severity.
  • Maintains safety and security of guests at all times.
  • Adheres to key control policy and procedure according to set standards.
  • Adheres to and promotes the company’s Mission/Standards.
  • Performs any cleaning duties as assigned.
  • Assists in training new/other employees.
  • Maintains radio communication with Front Desk.
  • Secures pool area.
  • Responsible in relieving the Night Auditor to guarantee that the front desk is never left unattended.
  • Answers phone with proper telephone etiquette as outlined in our Guest Services standards.
  • Support safe work habits and contribute to a safe working environment at all times.
  • Follow directions, get along with co-workers and supervisors, treat co-workers, supervisors and guests with respect and courtesy, contributes to a positive and rewarding team environment and refrains from abusive, insubordinate and/or violent behavior.
  • Perform other related duties as requested by the supervisor.
Qualifications

QUALIFICATIONS, SKILLS & ABILITIES:

  • Requires good communication skills, both verbal and written.
  • Exceptional organizational skills.
  • Ability to act independently with minimal supervision.
  • Ability to communicate customer needs and resolve complaints independently.
  • Must be willing to work a variety of day/night and weekend shifts.
  • Ability to operate general maintenance equipment such as plunger, etc.
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information one-on-one or to a small group of people including customers and co-workers.

EDUCATION AND/OR EXPERIENCE:

  • Two year’s related hotel/resort industry experience and/or training.
  • High school or GED graduate.
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