Ingo Money’s Integration Specialist is a critical member of the Payments Integration team and is responsible for the integration process for Ingo clients. The Specialist will be expected to continuously improve the overall integration process; thereby decreasing time to market for Ingo clients. The Specialist will be responsible for managing relationships with the clients and will lead customer integrations, collaborating with internal staff to ensure a smooth integration for each client. The Specialist will also be cross-trained on all internal daily settlement and reconciliation processes to support clients and the platform, as well as the network registration process.
**This position is located in Alpharetta, GA, but other locations will be considered for the ideal candidate**
Specific Duties & Responsibilities
- Manage client integration projects, create and manage project plans, deliverables and milestones
- Manage procedures and customer facing documentation for integration projects
- Ensure materials are up to date, as processes can change frequently
- Collaborate with Product Development teammates to build customer facing documentation such as manuals, presentations, etc.