Knowledge, Skills and Abilities Required:
- Possesses excellent customer service skills and experience working with diverse populations in high stress environment
- Ability to effectively manage and maintain confidential and sensitive information
- Work effectively within a team-dependent environment
- Ability to manage multiple projects simultaneously
- Demonstrate flexibility to adapt to changing priorities and responsibilities depending on the needs of the program
- Possesses excellent time management, prioritization and organizational skills
- Ability to work all scheduled hours and maintain availability through the duration of the assignment
- Successful knowledge of and competency to operate a personal computer and utilization of the internet
- Competency in using Microsoft Office and Google Suite
- Ability to work with scheduling software
Education and Experience Requirements:
- High School diploma, GED or equivalent related experience
- Customer service and/or reception experience
- Ability to communicate in fluently (read, write and speak) Spanish and English is required.
Other Requirements:
Personal transportation allowing for travel within the Portland Metropolitan area in a timely manner. If driving a personal vehicle must maintain a valid driver license for the state of residency, personal auto liability insurance coverage and a driving record permitting coverage under the agency auto liability policy.
MFS requires all employees and volunteers to complete a criminal background check which includes a fingerprint background check. We review the results of all background checks individually and consider all of the circumstances of any issues that arise in a background check during the hiring process.
Work Environment:
Work will be completed in person at the Gresham office location. Work is normally performed in a collaborative classroom/office environment and/or at other locations as deemed necessary. May require occasional early morning, weekend or evening work. Position requires regular use of computer, telephone, fax machine, scanner, copier and may require accessing locations by use of stairs.
Metropolitan Family Service is committed to building a diverse workforce to broaden and deepen our work in the communities we serve. We strongly urge candidates from communities of color, disability, LGBTQIA2S+ linguistically diverse populations, older adults and military veterans to consider application to our positions. MFS is an Equal Opportunity Employer.
Application Instructions:
You may apply using our online application system http://www.metfamily.org/employment. If you are unable to apply using our online system you may mail your resume to MFS, 919 NE 19th Ave, Suite 200, Portland, OR 97232. Please note the position title for which you are submitting your resume.