Medical Records Clerk
Job Details
Full Time
High School
Health Care

South Bay Family Health Care (SBFHC), a leading community clinic system, is seeking a full-time Medical Records Clerk.

Job Responsibilities:

  • Prepare new patient charts.
  • Prepare charts, registration forms, and Superbills for the following day and ensure all documents are properly filed and presented in the chart.
  • Act as a patient relations representative by answering patient inquiries either in person or over the phone within the limits of his/her knowledge and the clinic’s medical practice policies.
  • Adhere to strict standards regarding client confidentiality, informed consent, and disclosure as required by HIPAA, California law and organizational policy. Demonstrate complete discretion when discussing patient information.
  • Presents a positive and professional demeanor.
  • Maintain an organized and clean work environment and work area.
  • Attend to work on time and ready to work at the start of the work day.
  • Perform other reasonably related duties as assigned by the Supervisor.



  • Ability to perform assigned responsibilities within SBFHC’s established guidelines in an organized, efficient manner.
  • Very strong written and verbal communication skills.
  • Ability to relate and communicate well with a diverse patient population.
  • Ability to work within a team setting and with volunteers.  
  • High School diploma or GED required.
  • At least six months work experience in a clinic, medical office or other health care facility. 
  • Bilingual (Spanish/English) required.


South Bay Family Health Care (SBFHC) is an Equal Opportunity Employer and will consider all qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.