Required Skills:
- Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
- Expert level understanding of the Salesforce product suite in relation to data structure and data model.
- Extensive experience with RDBMS platforms and SQL, in particular Oracle RDBMS
- Extensive experience with reporting and dashboard tools such as Cognos and Tableau
- Extensive experience in the technical migration from legacy CRM platforms to state-of-the-art solutions. This includes data migrations, system integrations, reporting, testing, and deployment
- Experience managing the daily support of a complex Higher Education IT environment. This includes help desk ticketing response, proactive system maintenance, vendor management, change request prioritization, ongoing project delivery, and communication to business and IT stakeholders.
- Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
- Experience in Mulesoft
- Experience in documenting current state business processes and wireframing system designs using process flow diagram tools, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- A strong background in database design and system architecture
- Experience integrating Salesforce with different business systems, as well as working with ETL integration tools such as Oracle SQL Developer and Mulesoft
- Expert level understanding of environment management, release management, code versioning best practices, and deployment methodologies
- Minimum Bachelor’s degree
- Must be authorized to work for any U.S. employer
- Salesforce Admin Certification
Desired Skills:
- 10+ years direct experience in software development life cycle
- 5-8 years’ experience in implementing data integration and migration processes with Salesforce-based CRM systems
- Proven experience in overseeing the direction, development, and implementation of best-practiced migration and integration projects
- Experience using Salesforce
- Higher Education, Nonprofit Cloud certifications (desired but not required)
- Project management skills and experience in managing teams
- Knowledge of Document Management Solutions and their interaction with CRMs systems.
- Experience with other higher education fundraising CRM platforms (e.g., Blackbaud’s Raisers Edge) is a plus.
- Experience managing staff including making staffing decision and facilitating employee career development
- Experience with managing the development and delivery of 3rd party software to clients
- Strong knowledge of data management, including data capture, warehousing, segmentation, storing, cleansing, and security
- Strong knowledge of CRM software quality assurance best practices and methodologies
- Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
- Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple workstreams
Additional Information
Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:
- Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
- 11 paid federal holidays and flexible unlimited time off (UTO)
- Generous 401(k) matching with immediate vesting
- Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
- A healthy environment where we value unique experiences, and care about everything that makes you, you. Our IDEA—Inclusion, Diversity, Equity, and Allyship—Program maximizes a sense of belonging by creating an environment where diverse experiences are embraced, and authenticity is welcomed.
Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $170,000 - $200,000. In addition to base salary, this role is eligible for an annual discretionary bonus.
Interested in this position but the compensation isn’t quite right? Let us know your expectations, and we’ll see if we can make it happen based on your qualifications.
Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Applicants have rights under Federal Employment Laws. For more information, visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.